Skip to main content

Volaris Group Acquires Avencall

Written by Customer Service on . Posted in Mergers And Acquisitions.

TORONTO, Jan. 19, 2024 (GLOBE NEWSWIRE) — Volaris Group (Volaris) today announced the acquisition of AVENCALL, a France-based (Lyon) provider of software solutions that supports Call Centers & Public Authorities in their critical and unified communications. AVENCALL was previously a subsidiary of Wisper Group, a leading provider of software in the workspace management market.

AVENCALL SAS has been a trusted and innovative software partner in unified communications and call centers for 14 years, promoting the successful use of software in Government Administration and Contact Centers with innovative products, promoting high voice quality, customizable and open source solutions.

“Created 14 years ago to build sovereign and customizable communication systems, our software now helps one hundred thousand users every day,” said Founder of AVENCALL and Wisper’s CEO Jean-Marc Gonon. “We have focused the development of the company in the last three years on a new customer-centric offer bundling use, support and upgrade and we are now happy to hand over to Volaris a forever invested leader in software industry.”

AVENCALL’s XIVO software can be specifically adapted to the requirements and needs of its users. In combination with the new mobile application, the company has created a complete suite from freemium open-source solution to business expert communication solutions.

“As a vertical market company, AVENCALL fits very well with the focus of Volaris Group,” said Rémy Jacquier, Group Leader at Volaris Group. “We look forward to supporting the AVENCALL team in advancing their vision for the Government Administration and Contact Centers market and consistently continuing to write the success story that has begun.”

About Avencall

AVENCALL has been developing digital products and services for over 14 years to work together with people in the Government Administration and Contact Centers sector to transform the industry and improve the performance of voice-based service desks. It is important to AVENCALL to always be close and directly linked to critical communications innovation.

About Volaris Group

Volaris Group acquires, strengthens and develops software providers for vertical markets. As a division of Constellation Software Inc., Volaris is focused on helping companies grow in their respective markets, whether through organic measures such as new initiatives and product development, through day-to-day operations, or through bolt-on acquisitions. Find out more at www.volarisgroup.com.

For further information:
Ryan Hill
Volaris Group
Tel: +1-416-831-0305
ryans.hill@volarisgroup.com

 

Disclaimer & Cookie Notice

Welcome to GOLDEA services for Professionals

Before you continue, please confirm the following:

Professional advisers only

I am a professional adviser and would like to visit the GOLDEA CAPITAL for Professionals website.

Important Notice for Investors:

The services and products offered by Goldalea Capital Ltd. are intended exclusively for professional market participants as defined by applicable laws and regulations. This typically includes institutional investors, qualified investors, and high-net-worth individuals who have sufficient knowledge, experience, resources, and independence to assess the risks of trading on their own.

No Investment Advice:

The information, analyses, and market data provided are for general information purposes only and do not constitute individual investment advice. They should not be construed as a basis for investment decisions and do not take into account the specific investment objectives, financial situation, or individual needs of any recipient.

High Risks:

Trading in financial instruments is associated with significant risks and may result in the complete loss of the invested capital. Goldalea Capital Ltd. accepts no liability for losses incurred as a result of the use of the information provided or the execution of transactions.

Sole Responsibility:

The decision to invest or not to invest is solely the responsibility of the investor. Investors should obtain comprehensive information about the risks involved before making any investment decision and, if necessary, seek independent advice.

No Guarantees:

Goldalea Capital Ltd. makes no warranties or representations as to the accuracy, completeness, or timeliness of the information provided. Markets are subject to constant change, and past performance is not a reliable indicator of future results.

Regional Restrictions:

The services offered by Goldalea Capital Ltd. may not be available to all persons or in all countries. It is the responsibility of the investor to ensure that they are authorized to use the services offered.

Please note: This disclaimer is for general information purposes only and does not replace individual legal or tax advice.