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Client Service Manager

As part of our strategy to grow our international business we are now seeking a motivated individual to join the International Institutional Team, covering the UK market. Based in Frankfurt, Germany, the successful candidate will be a self-starter, possess proven institutional asset management client services experience with native level written and spoken English skills. Working in tandem with the Client Director for the UK market, you will provide day to day client service and sales support to a range of UK institutional client and consultants to help grow our UK footprint. The role contributes to our mission at delivering first class client service and being perceived as a top tier institutional asset manager.

Requirements
  • English to native-speaker level as well as good spoken and written German
  • Strong business degree, preferably with IMC qualification or willingness to take this
  • Strong overall investment knowledge of asset management and capital markets
  • Understanding and experience with institutional clients/consultants preferred
  • Knowledge and experience with separate accounts and funds. Expertise with complex operational related issues and the curiosity to continue to learn
  • Strong customer service skills and focus as part of a team
  • Ability to multi-task and meet deadlines with great attention to detail
  • Willingness to travel to the UK as needed
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Responsibilities
  • Develop and maintain exceptional level of client relationship support
  • Coordinate the successful resolution of client enquiries, liaising and utilising expertise from around the business
  • Coordination of transactions and of onboarding of new clients
  • Prepare, support and follow up on sales initiatives  
  • Produce a wide range of professional presentations and pitch documents (RFPs, RFIs) in English
  • Coordinate and provide assistance with marketing events, conference calls and roadshows

Investment Manager Hedge Funds

You will be part of the investment team that is responsible for selecting alternative investments and advising on portfolio construction. Your focus will be on the analysis of hedge fund strategies. With a strong academic background and keen interest for capital markets you will conduct independent investment research in order to recommend hedge funds and allocation strategies for investment.

In doing so, you will be in close contact with our global network of hedge fund managers, service providers, prime brokers and other industry specialists and carry out investment presentations to clients or the investment team as required.

Requirements
  • Degree in economics, finance or business administration with an emphasis on capital markets and quantitative analysis. Additional academic or professional qualifications are a plus (e.g. PhD, CFA)
  • At least three years of relevant working experience (financial services industry or academy)
  • Ability to operate efficiently both on an individual project basis as well as within a team
  • Sharp communication skills and attention to detail
  • Sophisticated data analysis skills are a plus (e.g. statistical analysis with Python/R, Power BI/Tableau, etc.), but not a requirement
  • Fluency in both German and English is a must
Responsibilities
  • Produce investment reports and recommendations on funds, managers and strategies
  • Regularly meet with hedge fund managers to deepen your understanding of strategies and further develop our industry network
  • Travel to conduct due diligence meetings with hedge fund managers and attend industry events
  • Apply quantitative techniques to the analysis and monitoring of hedge fund strategies and portfolios
  • Assist in portfolio construction, analysis, and monitoring
  • Contribute to the ongoing enhancement of the firm’s investment processes and analysis toolkit

Senior Investment Professional

This position will be an addition to a six-person analyst team responsible for investing in private placement securities across a variety of credit sectors. The Senior Investment Professional (“SIP”) will be responsible for evaluating and recommending privately placed debt transactions and monitoring portfolio securities. A strong analytical background, solid communication and presentation skills and the ability to work well in a team environment are necessary.

Nationwide’s Private Placement department manages a portfolio of approximately $10.0 billion. The team strives to generate consistent returns that meet our clients’ yield, duration and risk requirements, while building a balanced portfolio that is diversified by sector, rating and geography.

This role can be filled at either an Investment Professional or Senior Investment Professional level depending on the experience and qualifications of the selected candidate.

Requirements
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Responsibilities
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Junior Research Consultant

To support the growth of our US team (based in New York) we are looking for an entrepreneurial and forward-thinking Junior Research Consultant. You will join a team of enthusiastic marketers and researchers who are determined to empower people to shape the future of brands. Through your passion for data and consumer insights, you inspire marketers of cool companies such as Mars, Anheuser-Busch InBev, R/GA and Pfizer.

You will be responsible for analysis and reporting of both quantitative and qualitative market research data and working closely with the other Research Managers and Project Managers across our offices.

Requirements
  • Master degree (e.g. Economics, Psychology, Marketing Management, Market Research) with a solid marketing knowledge and interest in market research
  • Experience with SPSS, statistics, market research, and data analytics is a must
  • Experience and interest in qualitative research is a plus
  • Excellent skills in using word processing, spreadsheets and presentation tools
  • Excellent oral and written presentation skills
Responsibilities
  • At first your focus is on data analysis and full reporting: based on gathered market research data you conduct analyses and co-design insightful reports with actionable recommendations that support our clients in their strategic decision-making process
  • You closely work with Senior Research Managers who will directly coach and train you. You are in close contact with national as well as international customers to deliver high value content and services
  • Depending upon your interest and evolution you will gradually be involved in the complete set-up, organization and execution of market research studies
  • You build experience and gradually become responsible for complete methodologies (e.g. sampling, survey design etc.) and gain project management responsibility
  • You gain experience and knowledge in a broad range of marketing domains (e.g. product innovation, branding, communication testing …) by means of on the job training as well as explicit training in the InSites Academy
  • At a more senior level, you will be supported in developing commercial customer contacts and in due time you will develop and maintain a customer portfolio and get account management responsibility

Our offices

Initiative Job Applications

Business Analyst

Business analyst help guide businesses in improving processes, products, services and software through data analysis. These agile workers straddle the line between IT and the business to help bridge the gap and improve efficiency.

Associate Consultant

As an AC, your analytical, interpersonal, creative thinking, business management and leadership skills will be called upon from day one. You will begin as a generalist and be placed in the thick of the action, as you work side by side with some of the best in the business.

Senior Consultant

Customer orientation, imagination, mobility and flexibility characterize our day-to-day work and are fundamental to developing and successfully implementing individual solutions in conjunction with our customers.

Managing Consultant

Being a management consultant is all about having a “Swiss Army knife of solutions you can use to work with a client,” says Brad. Most consultants work on only a few projects at a time (and sometimes only a single project, depending on how large the client is) so they can really focus in on their client’s need.

Internship

An internship is a period of work experience offered by an organization for a limited period of time. Once confined to medical graduates, internship is used for a wide range of placements in businesses, non-profit organizations and government agencies.

Support Management

Our mission is to initiate, develop and manage digital business models and technologies in order to provide an intelligent, aspirational and exciting customer experience. As a Support Manager, you will be responsible for making sure that Goldea Capital self-managed and Goldea.Capital customers and users receive an excellent support experience.

Service Support

Our maintenance services help to protect investments and to increase benefits.

Consultant

We are currrently seeking an Internal Investment Consultant to help drive sales and build relationships with financial advisors within a geographic territory.

Meet the Team

The return on investing and improving yourself is astronomically higher than any financial investment you could make.

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