Skip to main content

Verizon responds: Keeping customers connected as severe weather hits California

Written by Customer Service on . Posted in Public Companies.

SAN FRANCISCO, Jan. 09, 2023 (GLOBE NEWSWIRE) — As severe weather continues to batter California and other parts of the West Coast with a series of atmospheric rivers and bomb cyclones, Verizon is working around the clock to keep customers connected. These storms have delivered heavy rain, strong winds and snow. Communities in Northern California are dealing with floods, debris flows, road closures, downed trees and commercial power outages. With safety as its top priority, Verizon is committed to making sure customers can use their mobile devices when it matters most.

Verizon’s extreme network is recognized for reliability and designed to withstand extreme weather with redundancy on critical paths and components to continue to serve its customers to deliver superior service. Battery and generator backup systems in critical locations – such as macro cell sites, switch locations and network-operation centers – also minimize the risk of disruption if commercial power is lost. Verizon engineers also ensure all cell-site generator fuel levels are high, test battery back-ups at network facilities, and train emergency crews to respond quickly to any network issue.

The Verizon Frontline Crisis Response Team has deployed to several communities in Northern California to provide mission-critical communications support to public safety agencies responding to the ongoing severe weather. The team is in contact with city and county emergency management teams and is currently coordinating communication needs and efforts with the public safety agencies operating in the region. The Verizon Frontline Crisis Response Team has now deployed more than 30 Verizon Frontline solutions including two Satellite Picocells on Trailers (SPOTs) in support of emergency response operations.

Verizon Frontline is the advanced network and technology built for first responders – developed over three decades of partnership with public safety officials and agencies – to meet their unique and evolving needs.

The Verizon Frontline Crisis Response Team provides on-demand, emergency assistance during crisis situations to government agencies, emergency responders, nonprofits and communities on a 24/7 basis at no cost to the supported agencies. Verizon Frontline Crisis Response Team members set up portable cell sites, WiFi hotspots, free charging stations and other Verizon Frontline devices and solutions that enable communications and/or boost network performance.

Verizon’s retail team stands ready to assist customers and ensure they have the right devices, accessories and connectivity to prepare for extended power outages, mandatory evacuation orders, and other extreme circumstances. Convenient options like locker, curbside and instore pickup also provide quick ways to get in and out.

In addition to the right tech, customers will also want to take steps to ensure their families are prepared for power outages, flooding and other weather events.

  • Keep devices dry: While many phones today have some degree of water resistance, you’ll want to ensure phones, tablets, batteries, chargers and other equipment remain dry and accessible. Plastic zipper storage bags help shield devices, as do weatherproof phones, cases and other protective accessories.
  • Keep devices fully charged: Make sure devices are ready by keeping phone and tablet batteries fully charged.
  • Get some backup: When power is out for an extended period of time, portable battery packs and car chargers can become critical to staying connected.
  • Create a list: Keep a list of emergency numbers so that they are easily accessible.
  • Be prepared for loss: Take pictures of valuables and other important belongings for possible insurance claims. And make sure they’re uploaded to the cloud as a backup.
  • Review checklists: Review the Flood Safety Checklist recommendations and other resources from the American Red Cross.
  • Download useful apps: There are plenty of free apps for public safety alerts, weather, news, and safety-related available for download.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:
Heidi Flato
heidi.flato@verizon.com
925.324.8692
@heidiflato

Disclaimer & Cookie Notice

Welcome to GOLDEA services for Professionals

Before you continue, please confirm the following:

Professional advisers only

I am a professional adviser and would like to visit the GOLDEA CAPITAL for Professionals website.

Important Notice for Investors:

The services and products offered by Goldalea Capital Ltd. are intended exclusively for professional market participants as defined by applicable laws and regulations. This typically includes institutional investors, qualified investors, and high-net-worth individuals who have sufficient knowledge, experience, resources, and independence to assess the risks of trading on their own.

No Investment Advice:

The information, analyses, and market data provided are for general information purposes only and do not constitute individual investment advice. They should not be construed as a basis for investment decisions and do not take into account the specific investment objectives, financial situation, or individual needs of any recipient.

High Risks:

Trading in financial instruments is associated with significant risks and may result in the complete loss of the invested capital. Goldalea Capital Ltd. accepts no liability for losses incurred as a result of the use of the information provided or the execution of transactions.

Sole Responsibility:

The decision to invest or not to invest is solely the responsibility of the investor. Investors should obtain comprehensive information about the risks involved before making any investment decision and, if necessary, seek independent advice.

No Guarantees:

Goldalea Capital Ltd. makes no warranties or representations as to the accuracy, completeness, or timeliness of the information provided. Markets are subject to constant change, and past performance is not a reliable indicator of future results.

Regional Restrictions:

The services offered by Goldalea Capital Ltd. may not be available to all persons or in all countries. It is the responsibility of the investor to ensure that they are authorized to use the services offered.

Please note: This disclaimer is for general information purposes only and does not replace individual legal or tax advice.