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Sodexo First Half Fiscal 2021 Results: rebound in profitability and strong free cashflow

Sodexo First Half Fiscal 2021 Results: rebound in profitability and strong free cashflow

  • Improving organic revenue trend quarter by quarter, at -21.7% for H1
  • Underlying operating profit margin at 3.1%, large beat on assumptions
  • Exceptional free cashflow generation for a first half
  • Assumptions:
    • H2 organic revenue growth between +10 and +15%
    • H2 Underlying operating profit margin at around 3.1% at constant rate
    • Cash conversion more than 100% for the full year

Issy-les-Moulineaux, April 1, 2021 – Sodexo (NYSE Euronext Paris FR 0000121220-OTC: SDXAY). At the Board of Directors meeting held on March 31, 2021 and chaired by Sophie Bellon, the Board closed the Consolidated accounts for the First half Fiscal 2021 ended February 28, 2021.

Financial performance for First half Fiscal 2021

(in millions of euro)H1 FISCAL 2021H1 FISCAL 2020DIFFERENCEDIFFERENCE CONSTANT RATES
Revenue8,59511,692-26.5%-21.7%
UNDERLYING OPERATING PROFIT265685-61.4%-55.2%
UNDERLYING OPERATING PROFIT MARGIN3.1%5.9%-280 bps-250 bps
Other operating expenses(128)(66)  
OPERATING PROFIT136619-78.0%-73.2%
Net financial expense(50)(67)  
Tax charge(53)(161)  
GROUP NET PROFIT33378-91.3%-86.6%
EPS (in euro)0.232.59-91.3% 
UNDERLYING NET PROFIT128424-69.9%-63.6%
UNDERLYING EPS (in euro)0.872.91-69.9% 

Sodexo CEO Denis Machuel said:

“Our actions to renegotiate our client contracts, strictly control our costs, and implement the GET restructuring program are clearly visible in our better than expected Underlying operating profit margin of 3.1%.

In the Second half, year on year organic growth rate will be very positive. However, given the new waves of the pandemic, we do not expect a significant improvement in revenue volumes from the first half. We are redoubling our efforts and focus on execution to offset the traditional seasonality gap between First and Second half Underlying operating profit margin.

We are confident that pent-up demand will ensure a strong pick-up in all segments and activities once the pandemic is over. I am very proud of how our organization is totally mobilized to fully benefit from these opportunities, and I warmly thank our teams for their impressive engagement in the field with our clients.”

Highlights of the period

  • First half Fiscal 2021 Group revenue was 8,595 million euro, down -26.5%, still significantly impacted by the Covid-19 crisis. The currency effect and in particular the weakness of the Dollar and the Real, accounted for -4.8%. The net M&A contribution was negligible. As a result, Group organic revenue decline was -21.7%, compared to -27.5% in Second half Fiscal 2020.
  • On-site Services organic revenue decline was -22.2%, with consistent quarterly improvement, after a First quarter down -23.3%, or -22.1% excluding the Rugby World Cup effect, and Second quarter Fiscal 2021 down -21.0%. The key elements of the half-year were:
    • In Business & Administrations, organic decline was -26.5%, still significantly impacted by the Covid-19 crisis due to the high level of working from home in Corporate Services and the number of closed sites in Sports & Leisure, and particularly in North America. Energy & Resources and Government & Agencies remained solid, up +4.3%, during the First half. 
      Europe showed more resilience compared to North America. Asia-Pacific, Latam, Middle East and Africa region returned to growth.
    • In Healthcare & Seniors, organic decline was -2.1%. Hospitals are still suffering from the pandemic related weakness in retail sales. However, the segment was boosted by the Rapid Testing Centers contract in the UK.
    • In Education, organic decline was -31.9%. While there was a return to school from September in Europe and Asia, schools were predominantly closed in North America. Weak activity in Universities due to virtual learning was further impacted by a lower number of days, particularly in the second quarter due to a prolonged winter break.
  • Key Performance Indicators for the First half were also impacted by the pandemic:
    • Client retention was down -30 bps to 97.5%, impacted by the British Government’s return to self-operation of the Transforming Rehabilitation contract. Excluding this account loss, retention would have been up by +20 bps.
    • New sales development was down -10 bps at 2.8%, but with much enhanced signing discipline, particularly regarding margins.
    • Same site sales decline was at -22.7%, reflecting the substantial loss of food volumes, while Facilities Management Services remains solid.
  • Benefits & Rewards Services was more resilient with an organic revenue decline of -8.1%. There was a slight deterioration in the second quarter trend, relative to the first quarter, due to the second wave lockdowns from November in most countries in Europe, delaying reimbursement volumes.
  • Underlying operating margin was 3.1%, better than our assumptions and the -1.9% negative margin in Second half Fiscal 2020. This significant improvement in performance is the result of the many contract renegotiations since March 2020, prolonged furlough in some countries, the first results of the restructuring program and very strict cost control.
  • Other operating expenses (net) amounted to 128 million euro, up significantly against the previous year, reflecting the implementation of the ongoing 350 million euro GET restructuring program started in the Second half last year. Restructuring costs amounted to 107 million euro, after 158 million euro in the Second half Fiscal 2020. The remaining 85 million euro is expected to be incurred in the Second half.
  • Reported net profit was positive at 33 million euro and basic EPS was €0.23, both down -91.3% year on year. Underlying Net profit totaled 128 million euro, against the 424 million euro pre-crisis net profit in First half Fiscal 2020.
  • Free cash flow at 237 million euro was much better than expected helped by a positive change in working capital of 41 million euro, boosted by strict management of receivables, Benefits & Rewards due to lower reimbursement flows, and continued Government support in terms of payment delays . In addition, net capex was exceptionally low at 86 million euro, due in particular to delays in client investments.
  • Consequently, net debt has fallen year on year and since the beginning of the fiscal year to 1.7 billion euro, with the gearing ratio at 57%, against 50% pre-crisis in February 2020 and 67% in August 2020. The net debt ratio1 at the end of the period was impacted significantly by the reduction in the rolling twelve-month Underlying EBITDA, to reach 3.8x against 1.3x at the end of First half Fiscal 2020 and 2.1x at the end of Fiscal 2020.
  • During the quarter, Sodexo reinforced its commitment to reducing its environmental footprint:
    • Sodexo joined the Climate Group’s RE100 initiative, committing to switch to 100% renewable electricity by 2025. This commitment covers Sodexo’s directly operated sites under the Scope 1 and Scope 2 activities as per the GHG Protocol guidelines.
    • Since March 1, 2021, Sodexo has been phasing out five key single-use plastic Foodservice items from its on-site operations in Europe, with only paper, cardboard, wood or fiber-based options available in its supply catalog. The move goes beyond upcoming EU legislation by removing takeaway bags in addition to straws, plates, cutlery and stirrers.

In March 2021, Sodexo entered the new Euronext CAC40 ESG index, created in response to the growing market demand for sustainable investments. Being part of the index recognizes Sodexo commitment and initiatives for a sustainable global economy.

Outlook

While confidence is high in a rapid recovery once vaccination is fully deployed, in the short-term, the situation remains volatile, particularly in Europe with the new waves of the pandemic. As a result, we expect little improvement in the quarter on quarter trends through to the fiscal year end in August.

The Group will continue to renegotiate its contracts to ensure the best possible level of profitability, to deliver its restructuring measures and activate all government support available.

In this context,

  • Second half Fiscal 2021 organic growth is expected between +10 and +15%.
  • After the strong performance in the First half, cost containment and restructuring should offset the traditional seasonality gap between First half and Second half margins, so that the Second half Fiscal 2021 underlying operating margin should be around 3.1%, at constant rates.
  • After an exceptional free cashflow performance in the First half, our objective for the year is to achieve a cash conversion of more than 100%.

Looking further out, on the basis that the pandemic will be over by 2021 calendar year end, the Group aims to return to sustained growth and to rapidly increase the Underlying operating margin back over the pre-Covid level.

The Board and the Executive Committee extend their sincere thanks to all employees who have collectively contributed to the improved financial performance in First half Fiscal 2021.

Conference call

Sodexo will hold a conference call (in English) today at 9:00 a.m. (Paris time), 8:00 a.m. (London time) to comment on its H1 Fiscal 2021 results. Those who wish to connect:

  • from the UK may dial +44 (0) 2071 928 338, or
  • from France +33 (0) 1 70 70 07 81, or
  • from the USA +1 646 741 3167,
  • followed by the access code 52 65 589.

The press release and presentation will be available on the Group website www.sodexo.com in both the “Latest News” section and the “Finance – Financial Results” section.

Fiscal 2021 financial calendar

Fiscal 2021 Nine Months RevenuesJuly 1, 2021
Fiscal 2021 Annual ResultsOctober 28, 2021
Fiscal 2021 Annual Shareholders MeetingDecember 14, 2021

These dates are purely indicative and are subject to change without notice. Regular updates are available in the calendar on our website www.sodexo.com 

About Sodexo

Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 64 countries, Sodexo serves 100 million consumers each day through its unique combination of On-site Services, Benefits & Rewards Services and Personal & Home Services. Sodexo provides clients an integrated offering developed over more than 50 years of experience: from foodservices, reception, maintenance and cleaning, to facilities and equipment management; from services and programs fostering employees’ engagement to solutions that simplify and optimize their mobility and expenses management, to in-home assistance, child care centers and concierge services. Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 420,000 employees throughout the world.

Sodexo is included in the CAC Next 20, CAC 40 ESG, FTSE 4 Good and DJSI indices.

Key figures

19.3 billion euro in Fiscal 2020 consolidated revenues

420,000 employees as at August 31, 2020

#1 France-based private employer worldwide

64 countries

100 million consumers served daily

12.1 billion euro in market capitalization (as at March 31, 2021)

Contacts

1

 
ACTIVITY REPORT
FOR FIRST HALF FISCAL 2021

First half Fiscal 2021 Activity Report

(September 1, 2020 to February 28, 2021)

Revenues

REVENUES BY SEGMENT
(In millions of euro)
H1 FY21H1 FY20 ORGANIC
GROWTH
EXTERNAL
GROWTH
CURRENCY
EFFECT
TOTAL
GROWTH
Business & Administrations4,2806,186 -26.5%+0.1%-4.4%-30.8%
Healthcare & Seniors2,3382,538 -2.1%0.0%-5.8%-7.9%
Education1,6202,528 -31.9%-0.3%-3.7%-35.9%
On-site Services8,23811,252 -22.2%0.0%-4.6%-26.8%
Benefits & Rewards Services359443 -8.1%+0.5%-11.4%-19.0%
Elimination-2-3     
TOTAL GROUP8,59511,692 -21.7%0.0%-4.8%-26.5%

First half Fiscal 2021 Group revenue was 8,595 million euro, down -26.5%, still significantly impacted by the Covid-19 crisis. The currency effect and in particular the weakness of the dollar and the Real, accounted for -4.8%2. The net M&A contribution was negligible. As a result, Group organic revenue decline was -21.7%. This compared with an organic decline of -27.5% in the Second half Fiscal 2020. Importantly, there has been consistent quarter on quarter improvement in trends, since the start of the Covid crisis, even though the second quarter was impacted a bit more by the second wave, in Education, Corporate Services and Benefits & Rewards Services.

 ACTUALS
Revenue organic growthQ3 trend* Q4 Q1 trend*Q2 
FY2020FY2020FY2021 FY2021
Business & Administrations-34%-29.8%-25.6%-25.3%
Of which Corporate Services-32%-25%-24%-25%
Of which Sports & Leisure-100%-91%-85%-82%
Education-65%-35.7%-31.2%-32.7%
Of which Schools-58%-23%-21%-18%
Of which Universities-71%-48%-39%-46%
Healthcare & Seniors-15%-9.1%-3.5%-0.6%
On-site Services-36%-25.4%-22.1%-21.0%
Benefits & Rewards Services-27%-15.1%-5.6%-10.2%
Group-36%-24.9%-21.5%-20.6%

* restated in Q3 FY20 for 2 weeks which were pre-lockdown in March and in Q1 FY21 to exclude the impact of the Rugby World Cup (RWC)
in the previous year.

Brexit:
The United Kingdom has now left the European Union. Sodexo has been present in the United Kingdom since 1988 and has around 31,000 employees there today. The Group’s business is not materially impacted by the United Kingdom leaving the European Union. Sodexo is a local player, working with local suppliers and employees, and very often for Government authorities and Government services. In the UK, traditionally, a large part of the services is FM Services, which have demonstrated their resilience in the current Covid-19 crisis.
Our supply chain teams have planned extensively for EU exit and since 1 January. As a result, we have not suffered any significant disruption to our supply chains. Volumes have been low, however, as a result of Covid restrictions and we continue to monitor the situation closely (particularly in relation to fresh produce) as restrictions are eased and volumes increase. We are confident that the planning we have carried out and the close relationships we have with our supply chain partners will stand us in good stead. As usual, growth in activity will remain dependent upon outsourcing trends, growth in GDP and employment in the country.

On-site Services

On-site Services organic revenue decline was -22.2%, impacted by the Covid crisis but demonstrating a consistent improvement in the trend quarter by quarter, even though the second quarter was impacted by the second wave in Europe, in particular in Corporate Services and UK Schools and a longer winter break in American Universities. While Foodservices were down -35.1%, Facilities Management Services remained very resilient with revenues up +2.9%. As a result, Facilities Management Services accounted for 45% of total On-site sales during the First half.

Key Performance Indicators for the First half were also impacted by the pandemic:

  • Client retention was down -30 bps to 97.5%, impacted by the British Government’s return to self-operation of the Transforming Rehabilitation contract. Excluding this account loss, retention would have been up +20 bps.
  • New sales development was down -10 bps at 2.8%, but with much enhanced signing discipline, particularly regarding margins.
  • Same site sales decline at – 22.7 %, reflected by the Covid impact particularly on Food volumes, while Facilities Management Services remains solid.
  • Healthcare North America has had a good start to the year with an improvement of +80 bps in retention and +60 bps in development.
  • Focus and discipline has increased during the period, with gross margins of lost accounts down -150 bps, new signatures up +40 bps, and mobilizations up +140 bps.

On-site Services Revenues by region

REVENUES BY REGION
(In millions of euro)
H1 FY21H1 FY20ORGANIC GROWTH
North America3,1745,100-32.6%
Europe3,5284,388-18.4%
Asia-Pacific, Latam, Middle East and Africa1,5351,763-0.5%
ON-SITE SERVICES TOTAL8,23811,252-22.2%
REVENUES BY REGION
(In millions of euro)
Q2 FY21Q2 FY20ORGANIC GROWTH
North America1,4862,402-32.1%
Europe1,7212,110-16.8%
Asia-Pacific, Latam, Middle East and Africa767868+0.4%
ON-SITE SERVICES TOTAL3,9745,380-21.0%

In Asia-Pacific, Latam, Middle East and Africa, activity is trending down only -0.5% in the First half, reflecting a return to growth in the second quarter. Strong growth in China and Latin America is compensating the ongoing weakness in India and the flattening out of growth in Australia, as demand for extra Covid-related services subsided. In Europe, after a strong start in the first quarter with the reopening of schools and offices, the second wave impacted the second quarter performance particularly in Schools in the UK and Corporate Services more generally. The performance in North America remained very weak, down -32.6%, still very impacted by the situation in Sports & Leisure and the very slow return to sites in Education and Corporate Services.

Business & Administrations

REVENUES BY REGION
(In millions of euro)
H1 FY21H1 FY20ORGANIC GROWTH
North America8281,658-46.0%
Europe2,0842,984-28.9%
Asia-Pacific, Latam, Middle East and Africa1,3691,544+0.4%
BUSINESS & ADMINISTRATIONS TOTAL4,2806,186-26.5%
REVENUES BY REGION
(In millions of euro)
Q2 FY21Q2 FY20RESTATED ORGANIC GROWTH
North America405804-45.0%
Europe1,0041,425-27.6%
Asia-Pacific, Latam, Middle East and Africa687761+1.0%
BUSINESS & ADMINISTRATIONS TOTAL2,0952,991-25.3%

First half Fiscal 2021 Business & Administrations revenues totaled 4.3 billion euro, down organically by -26.5%.

In North America, the organic decline remained significant at -46.0%. While the trend in Energy & Resources and Government & Agencies segments is improving, Sports & Leisure sites are still largely closed and Corporate Services is still impacted in Foodservices by office closures and has shown no improvement in trend relative to the previous quarter.

In Europe, sales were down -28.9% organically, with the second quarter slightly better than the first which had been impacted by the negative comparison of the RWC. The trend improved in all sub-segments, except in Corporate Services impacted by the second wave lockdowns from November. Facilities Management services and Global accounts continue to be more resilient in this environment.

In Asia-Pacific, Latam, Middle East and Africa, organic growth was +0.4%, thanks to a return to growth in the second quarter. Energy & Resources continued to generate solid growth but lower than in the previous quarters as demand for extra Covid-related services subsided, particularly in Australia. China and Latam remain very strong across the board, somewhat offset by India which is still severely impacted by the pandemic.

Healthcare & Seniors

REVENUES BY REGION
(In millions of euro)
H1 FY21H1 FY20ORGANIC GROWTH
North America1,2971,555-9.8%
Europe910819+12.7%
Asia-Pacific, Latam, Middle East and Africa131164-3.6%
HEALTHCARE & SENIORS TOTAL2,3382,538-2.1%
REVENUES BY REGION
(In millions of euro)
Q2 FY21Q2 FY20RESTATED ORGANIC GROWTH
North America643774-8.9%
Europe467408+15.5%
Asia-Pacific, Latam, Middle East and Africa6682-2.8%
HEALTHCARE & SENIORS TOTAL1,1771,264-0.6%

Healthcare & Seniors First half revenues were 2.3 billion euro, down -2.1% organically, with a significant improvement in the Second quarter versus the First quarter.

Organic decline in North America was -9.8%, improving very progressively quarter on quarter. Seniors performance and cross-selling of extra services remain solid. However, there is still no sign of any improvement in retail sales which have significantly reduced since the start of the pandemic. Development is picking up with some encouraging new wins.

In Europe, organic growth of +12.7%, and +15.5% in the Second quarter, reflects the ramping up of the Covid-19 rapid testing centers contract in the UK. Seniors activity is more or less back to previous year levels. However, with the second and third waves, activity is suffering from the lower levels of elective surgery and slower than expected mobilization of new contracts.

In Asia-Pacific, Latam, Middle East and Africa, the organic decline was better in the second quarter at -2.8%, with a return to growth in China, against a significantly Covid-impacted comparable base.

Education

REVENUES BY REGION
(In millions of euro)
H1 FY21H1 FY20ORGANIC GROWTH
North America1,0501,887-39.7%
Europe535585-8.3%
Asia-Pacific, Latam, Middle East and Africa3555-15.0%
EDUCATION TOTAL1,6202,528-31.9%
REVENUES BY REGION
(In millions of euro)
Q2 FY21Q2 FY20RESTATED ORGANIC GROWTH
North America438824-41.3%
Europe250277-9.4%
Asia-Pacific, Latam, Middle East and Africa1424-6.7%
EDUCATION TOTAL7031,125-32.7%

First half Fiscal 2021 Revenues in Education were 1.6 billion euro, down -31.9% organically.

In North America, the segment remains severely impacted by the pandemic with an organic decline of -39.7%. The second quarter trend was slightly worse than the first quarter due to longer than usual winter break at the University representing 14 days less days in the quarter. Schools are progressively reopening but the majority remained closed for most of the period.

In Europe, the organic decline was limited to -8.3%. While in France fully reopened from September, schools in other countries reopened progressively during the first quarter, even if Covid-19 contaminations are forcing some classes to close without warning. The second quarter trend deteriorated slightly due to the second wave closures of UK schools.

In Asia-Pacific, Latam, Middle East and Africa, the organic decline remained high at -15.0%, despite a significant improvement in the trend in Q2, down only -6.7%. The collapse of the activity in India is not yet compensated by the progressive reopening in China, hampered by low activity in the international schools.

Benefits & Rewards Services

Benefits & Rewards Services revenue amounted to 359 million euro, down -8.1% organically and -19% including the negative currency impact of -11.4%, principally due to the Brazilian real and the Turkish lira.

Revenues

REVENUES BY ACTIVITY
(In millions of euro)
H1 FY21H1 FY20ORGANIC GROWTH
Employee Benefits275348-8.4%
Services Diversification8496-7.2%
BENEFITS & REWARDS SERVICES359443-8.1%
REVENUES BY ACTIVITY
(In millions of euro)
Q2 FY21Q2 FY20ORGANIC GROWTH
Employee Benefits145188-11.8%
Services Diversification4549-3.9%
BENEFITS & REWARDS SERVICES190238-10.2%

In the first half, Employee Benefits revenues were down -8.4% organically, compared to +0.2% in issue volume (5.9 billion euro). This is a significant improvement relative to the Second half Fiscal 2020 trend but represents a slowdown in the second quarter relative to the first quarter. Merchant reimbursements slowed down significantly from November due to lockdowns in Europe.

Services Diversification was down -7.2 % due to the continued difficulties in the Health & Wellness and Mobility markets in most countries, due to the closure of most sporting facilities and the lack of business travel. Fuel & Fleet provided more resilience. Public benefits are up strongly in all regions. The trend was significantly better in the second quarter, down only -3.9% due to a return to growth in Incentive & Recognition.

REVENUES BY REGION
(in millions of euro)
H1 FY21H1 FY20ORGANIC GROWTH
Europe, USA and Asia242270-7.0%
Latin America116173-10.1%
BENEFITS & REWARDS SERVICES359443-8.1%
REVENUES BY REGION
(in millions of euro)
Q2 FY21Q2 FY20ORGANIC GROWTH
Europe, USA and Asia130150-10.0%
Latin America6088-10.7%
BENEFITS & REWARDS SERVICES190238-10.2%

In Europe, Asia and USA, First half Fiscal 2021 revenues declined by -7.0% organically, reflecting a deterioration in the trend in the second quarter, down -10%, after a better first quarter down only -3.2%. After a solid recovery in September and October in Europe, the trend reversed in November due to the second round of lockdowns and restaurant closures. In China and Turkey, issue and reimbursement volumes were also more modest in the second quarter after the catch-up in the first quarter. Growth in India remained strong for meal benefits.

In Latin America, sales declined -10.1%. Overall, issue volumes and reimbursement volumes were stable in the region. Revenues in Brazil were impacted by the highly competitive environment, while interest rates are stabilizing from quarter to quarter. The momentum in the rest of the region remained solid, except in Chile still significantly impacted by the pandemic.

REVENUES BY NATURE
(In millions of euro)
H1 FY21H1 FY20ORGANIC GROWTH
Operating Revenues339412-7.4%
Financial Revenues2031-17.9%
BENEFITS & REWARDS SERVICES359443-8.1%
REVENUES BY NATURE
(In millions of euro)
Q2 FY21Q2 FY20ORGANIC GROWTH
Operating Revenues180223-10.1%
Financial Revenues1115-13.1%
BENEFITS & REWARDS SERVICES190238-10.2%

The decline in Operating revenues was -7.4%. Financial revenues were down more significantly by -17.9%, impacted by the decline in interest rates, particularly in Brazil. However, as rates have stabilized since July 2020, the year on year comparison is easing each quarter.

Underlying operating profit

First half Fiscal 2021 Underlying operating profit amounted to 265 million euro, down -61.4% compared to the revenue decline of -26.5%. As a result, the Underlying operating margin was 3.1%, down -280 bps, exacerbated by currency mix effects for -30 bps. This performance represents a major improvement compared to the loss in second half Fiscal 2020 and is the result of the many contract renegotiations since March 2020, government furlough in some countries, the first results of the restructuring program and very strict cost control.

Underlying Operating profit by activity

(in millions of euro)UNDERLYING
OPERATING PROFIT
H1 FISCAL 2021
DIFFERENCEDIFFERENCE
(EXCLUDING
CURRENCY EFFECT)
UNDERLYING
OPERATING PROFIT MARGIN
H1 FISCAL 2021
DIFFERENCE
IN MARGIN
DIFFERENCE IN MARGIN
(EXCLUDING CURRENCY
MIX EFFECT)
Business & Administrations16-93.4%-90.1%0.4%– 360 bps– 340 bps
Healthcare & Seniors149-6.6%-0.9%6.4%+10 bps+10 bps
Education69-67.2%-64.9%4.3%– 410 bps– 400 bps
ON-SITE SERVICES235-61.9%-58.1%2.9%– 260 bps– 260 bps
BENEFITS & REWARDS SERVICES85-36.5%-19.1%23.6%– 650 bps– 360 bps
Corporate expenses
& Intragroup eliminations
-55+13.4%+12.9%  
UNDERLYING OPERATING PROFIT265-61.4%-55.2%3.1%– 280 bps– 250 bps

The First half Underlying operating profit margin in On-site Services, excluding the currency effect, was down -260 bps, impacted by the significant decline in revenues due to the Covid crisis.
Segment performance is as follows:

  • Business & Administrations: Underlying operating profit margin was slightly positive, at 0.4% down -340 bps relative to the First half Fiscal 2020. While Sports & Leisure generated a loss due to the very significant decline in activity and its incompressible residual costs, the other sub-segments were all positive, with Government & Agencies and Energy & Resources actually increasing their margins.
  • Healthcare & Seniors: the Underlying operating profit margin was 6.4%, up +10 basis points against the previous year, with improvement in each region. This solid performance is the result of strong execution on staffing and food costs in a particularly difficult environment and a positive contribution from net new business and cross-selling.
  • Education: the Underlying operating profit margin was 4.3%, down -400 bps relative to the previous period. The return to positive margins reflects the results of the contract negotiations and the better volumes in Europe.
  • In Benefits & Rewards Services, the Underlying operating profit margin came out at 23.6% down -360 bps excluding a very significant currency mix effect but up +260 bps relative to the Second half Fiscal 2020. This performance is a result of lower production costs linked to the increasing share of digital, the first results of the restructuring program and very strict control of SG&A costs.

Group net profit

(in millions of euro)H1 FISCAL 2021H1 FISCAL 2020DIFFERENCEDIFFERENCE CONSTANT RATES
Revenue8,59511,692-26.5%-21.7%
UNDERLYING OPERATING PROFIT265685-61.4%-55.2%
UNDERLYING OPERATING PROFIT MARGIN3.1%5.9%– 280 bps– 250 bps
Other operating expenses(128)(66)  
OPERATING PROFIT136619-78.0%-73.2%
Net financial expense(50)(67)  
Tax charge(53)(161)  
Effective tax rate63.0%29.3%  
GROUP NET PROFIT33378-91.3%-86.6%
EPS (in euro)0.232.59-91.3% 
UNDERLYING NET PROFIT128424-69.9%-63.6%
UNDERLYING EPS (in euro)0.872.91-69.9% 

Other operating income and expenses were -128 million euro, against -66 million euro in the previous year period, reflecting the First half Fiscal 2021 costs of the GET restructuring program amounting to 107 million euro, against 33 million euro in the previous year.

(in millions of euro)H1 Fiscal 2021H1 Fiscal 2020
Underlying Operating profit265685
Other operating income85
Gains related to consolidation scope changes32
Gains on changes of post-employment benefits44
Other operating expenses(136)(71)
Restructuring and rationalization costs(107)(33)
Acquisition-related costs(2)(5)
Losses related to consolidation scope changes(1)(1)
Losses on changes of post-employment benefits(1)(2)
Amortization of acquired intangible assets and impairment of goodwill and non-current assets(21)(20)
Other(3)(11)
Other Operating income and expenses(128)(66)
Operating Profit136619

As a result, the Operating Profit was 136 million euro against 619 million euro in the previous period.

Net financial expenses were 50 million euro, down 17 million euro year on year essentially due to the reimbursement of the USPP debt and an average blended cost of debt of 1.6%, compared 2.2% as of February 29, 2020 and stable compared to August 31, 2020.

The tax charge in First half Fiscal 2021 amounted to 53 million euro, down 108 million euro relative to the previous period. The effective tax rate was strongly affected by the non-recognition of deferred tax assets in France due to the lack of prospect of short-term recoverability. Excluding the tax impact of the Other Operating Income & Expenses, the Underlying effective tax rate would have been 40.7% against 29.3% in First half Fiscal 2020.

Profit attributed to non-controlling interests was 2 million euro, against 17 million euro in the previous year. As a result, Group net profit was 33 million euro and EPS is €0.23.

Underlying net profit (adjusted for Other operating income and expenses at a normalized tax rate) amounted to 128 million euro, compared to 424 million euro in the previous period. Underlying EPS was €0.87 against €2.91 in the previous period.

Consolidated financial position

Cash flows

(in millions of euro)H1 FISCAL 2021H1 FISCAL 2020
Operating cash flow405791
Change in working capital excluding change in BRS financial assets*41(647)
IFRS 16 Leases outflow(123)(120)
Net capital expenditure(86)(268)
FREE CASH FLOW237(243)
Net acquisitions(10)(13)
Share buy-backs/ Treasury stock(11)(39)
Dividends paid to shareholders(425)
Other changes (including scope and exchange rates)(28)(140)
(INCREASE)/DECREASE IN NET DEBT since August 31187(860)

* Excluding change in financial assets related to the Benefits & Rewards Services activity (€(42)m in H1 Fiscal 2021 and +€104m in H1 Fiscal 2020).
Total change in working capital as reported in consolidated accounts: in H1 Fiscal 2021: €(1)m = €41m+€(42)m and in H1 Fiscal 2020:  €(543)m = €(647)m+ €104m 

First half Fiscal 2021 Free cash flow was much better than expected, helped by a positive change in working capital and a significant reduction in capital expenditure.

While Operating cash flow totaled 405 million euro, against 791 million euro in the same period last year, the Working capital variation was a positive 41 million euro, despite the normally negative seasonality impact, against an outflow of 647 million euro in the First half Fiscal 2020. This performance was boosted by strict management of receivables, Benefits & Rewards due to lower reimbursement flows, continued Government support in terms of payment delays.

Net capital expenditure was at 86 million euro representing only 1% of revenues, against 268 million euro in the first half Fiscal 2020, or 2.3% of revenues, due to delays in client investments and a refund of rights fees from the Tokyo Olympics organizing committee, these fees having become variable as part of the new contract.

As a result, Free cashflow was 237 million euro. Both On-site Services and Benefits & Rewards Services generated free cashflow.

Prolongation of the pandemic has helped to delay the expected non-recurrent elements into the second half of the year; refunds of the Tokyo Olympics hospitality packages have been lower than expected, some of the restructuring in Europe is delayed into the second half, and Covid-related government support has been further extended.

The major change in other cashflow items in First half Fiscal 2021 was the lack of a dividend pay-out on Fiscal 2020 earnings, compared to the 425 million euro payment in First half Fiscal 2020.
Net acquisitions and disposals remained at a very low level, at 10 million euro. Share buy-backs were limited to covering future expected performance share attributions. The Other outflows were principally related to negative currency impacts, in particular linked to the weakness of the Brazilian Real.

As a result, consolidated net debt fell by 187 million euro from Fiscal 2020 year-end, to 1,681 million euro as at February 28, 2021.

Condensed consolidated statement of financial position at February 28, 2021

(in millions of euro)FEBRUARY 28, 2021FEBRUARY 29, 2020 (in millions of euro)FEBRUARY 28, 2021FEBRUARY 29, 2020
Non-current assets9,76610,949 Shareholders’ equity2,9174,098
Current assets
excluding cash
4,9435,926 Non-controlling interests1548
Restricted cash
Benefits and Rewards Services
795563 Non-current liabilities6,2386,058
Financial assets
Benefits and Rewards Services
342426 Current liabilities8,8869,345
Cash2,2101,685    
TOTAL ASSETS18,05619,549 TOTAL LIABILITIES
AND SHAREHOLDERS’ EQUITY
18,05619,549
       
    GROSS DEBT excluding IFRS165,0054,697
    NET DEBT excluding IFRS161,6812,074
    GEARING57%50%
    NET DEBT RATIO33.81.3

As of February 28, 2021, net debt was 1,681 million euro, lower than at the same period the previous year and at August 31, 2020. Gearing was 57% versus 50% last year and 67% at year-end Fiscal 2020. The net debt ratio at 3.8x is particularly high, as it is based on a rolling 12-month Underlying EBITDA.

At the end of the period, the Group had unused lines of credit totaling 1.9 billion euro.

The operating cash position totaled 3,324 million euro as of February 28, 2021, including bank overdrafts for 23 million euro. The Benefits & Rewards Services position was 2,226 million euro, including 795 million euro of restricted cash and 342 million euro of financial assets of more than three months. With this operating cash and client receivables of 1,455 million euro, compared to voucher liabilities payable of 3,435 million euro, the Benefits & Rewards Services asset to liability coverage is 107%, stable compared to the level at Fiscal 2020 year end.

Total liquidity amounts to 5.3 billion euro at the end of the period.

Executive Committee evolution

During the quarter, there have been several changes within the Executive Committee:

  • Anne Bardot has been appointed Chief Communications Officer, replacing Dianne Salt who has left the company to return to Canada.
  • Cathy Desquesses, Chief People Officer, is leaving the company to pursue her career in a different country and industry. The appointment of her replacement will be announced in due course.  
  • After 24 years in the Group, Satya Menard, CEO Schools Worldwide and Universities rest of the world has left the company to pursue his career in a different country and industry. The appointment of his replacement will be announced in due course.

Related party transactions

The main related party transactions are presented in Note 9.4 to the First half Fiscal 2021 consolidated financial statements.

Main risks and uncertainties

The main risks and uncertainties are not materially different from those described in the Risk Management section of the Fiscal 2020 Universal Registration Document filed with the Autorité des marchés financiers (AMF) on November 23, 2020.

Currency effect

Exchange rate fluctuations do not generate operational risks, because each subsidiary bills its revenues and incurs its expenses in the same currency. However, given the weight of the Benefits & Rewards business in Brazil, and the high level of the margins relative to the Group, when the Brazilian Real declines against the euro, it has a negative effect on the Underlying operating margin due to a change in the mix of margins. Conversely, when the Brazilian Real improves, Group margins increase.

1€=AVERAGE RATE
H1 FISCAL 21
AVERAGE RATE
H1 FISCAL 20
AVERAGE RATE
H1 FISCAL 21
VS. H1 FISCAL 20
CLOSING RATE
H1 FISCAL 21
AT 28/02/2021
CLOSING RATE
FISCAL 20
AT 31/08/20
CLOSING RATE
28/02/21
VS. 31/08/20
U.S. DOLLAR1.1971.105-7.7%1.2121.194-1.5%
POUND STERLING0.8970.862-3.9%0.8710.896+2.9%
BRAZILIAN REAL6.5544.602-29.8%6.6646.474-2.9%

Sodexo operates in 64 countries. The percentage of total revenues and Underlying operating profit denominated in the main currencies are as follows:

H1 FY2021% OF REVENUES% OF UNDERLYING OPERATING PROFIT
U.S. DOLLAR35%46%
EURO26%-26%
UK POUND STERLING11%10%
BRAZILIAN REAL4%24%

The currency effect is determined by applying the previous year’s average exchange rates to the current year figures except in hyper-inflationary economies where all figures are converted at the latest closing rate for both periods when the impact is significant.

As a result, for the calculation of organic growth in Argentina Peso, figures for First half Fiscal 2021 and First half Fiscal 2020 have been converted at the exchange rate of 1€ = 109.280 ARS vs 68.248 ARS for First half Fiscal 2020.

Glossary

First half client Retention rate

The First half Client Retention rate corresponds to the total amount of revenue in the First half generated from business with existing clients in the prior fiscal year compared with total revenues for that year. The client retention rate declines progressively month by month as business is lost during the year.

First half Development rate

The First half Development rate is the annualized estimated revenue for new contracts signed during the First half divided by prior year annual revenues. The development rate increases progressively month by month, as business is won during the year.

Comparable site growth rate

The First half comparable site growth rate is the increase in revenues from sites that have contributed to consolidated revenue in both prior and current year first halves. It also includes the growth generated by the major sporting events.

Alternative Performance Measure definitions

Blended cost of debt

The blended cost of debt is calculated at period end and is the weighted blended financing rate on borrowings (including derivative financial instruments and commercial papers) and cash pooling balances at period end.

Financial Ratios Definitions

  H1 2021H1 2020
Gearing ratioGross borrowings (1) – operating cash (2)57%50%
Shareholders’ equity and non‑controlling interests
New net debt ratioGross borrowings (1) – operating cash (2)3.81.3
Rolling 12-month Underlying EBITDA (3)


Financial Ratio Reconciliation

  H1 2021H1 2020
(1) Gross borrowingsNon-current borrowings4,3983,928
+ current borrowings excluding overdrafts641796
– derivative financial instruments recognized as assets(34)(27)
 5,0054,697
(2) Operating cashCash and cash equivalents2,2101,685
+ restricted cash and financial assets related to the Benefits and Rewards Services activity1,137989
– bank overdrafts(23)(51)
 3,3242,623
(3) Rolling 12-month Underlying EBITDAUnderlying operating profit (H2 +H1)1491,238
+ depreciation and amortization (H2 + H1)580469
– lease payments (H2 +H1)289131
 4401,577


Free cash flow

Please refer to the section entitled Consolidated financial position.

Growth excluding currency effect
The currency effect is determined by applying the previous year’s average exchange rates to the current year figures except in hyper-inflationary economies where all figures are converted at the latest closing rate for both periods when the impact is significant.

As a result, for the calculation of organic growth in Argentina Peso, figures for H1 FY 2021 and H1 FY 2020 have been converted at the exchange rate of 1€ = 109.280 ARS vs 68.248 ARS for H1 FY 2020.

Issue volume

Issue volume corresponds to the total face value of service vouchers, cards and digitally delivered services issued by the Group’s Benefits and Rewards Services, for beneficiaries on behalf of clients.

Net debt

Net debt is defined as Group borrowing at the balance sheet date, less operating cash. This does not include lease obligations as defined by IFRS16.

Organic growth

Organic growth corresponds to the increase in revenue for a given period (the “current period”) compared to the revenue reported for the same period of the prior fiscal year, calculated using the exchange rate for the prior fiscal year; and excluding the impact of business acquisitions (or gain of control) and divestments, as follows:

  • For businesses acquired (or gain of control) during the current period, revenue generated since the acquisition date is excluded from the organic growth calculation;
  • For businesses acquired (or gain of control) during the prior fiscal year, revenue generated during the current period up until the first anniversary date of the acquisition is excluded;
  • For businesses divested (or loss of control) during the prior fiscal year, revenue generated in the comparative period of the prior fiscal year until the divestment date is excluded;
  • For businesses divested (or loss of control) during the current fiscal year, revenue generated in the period commencing 12 months before the divestment date up to the end of the comparative period of the prior fiscal year is excluded.
  • For countries with hyperinflationary economies all figures are converted at the latest closing rate for both periods. As a result, for the calculation of organic growth in Argentina Peso figures for H1 FY 2021 and H1 FY 2020 have been converted at the exchange rate of 1€ = 109.280 ARS vs 68.248 ARS for H1 FY 2020.

Reimbursement volume

  • Reimbursement volume corresponds to the total face value of service vouchers, cards and digitally delivered services (Benefits and Rewards Services activity) reimbursed to the Merchants.

Underlying Net profit

Underlying Net profit presents a net income excluding significant unusual and/or infrequent elements. Therefore, it corresponds to the Net Income Group share excluding Other Income and Expense and significant non-recurring elements in both Net Financial Expense and Income Tax Expense where relevant.

Underlying Net profit per share

Underlying Net profit per share presents the Underlying net profit divided by the average number of shares.

Underlying operating profit margin

The Underlying operating profit margin corresponds to Underlying operating profit divided by revenues

Underlying operating profit margin at constant rates

The Underlying operating profit margin at constant rates corresponds to Underlying operating profit divided by revenues, calculated by converting H1 2021 figures at H1 FY 2020 rates, except for countries with hyperinflationary economies.

2

 
FIRST HALF FISCAL 2021 CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 

CONSOLIDATED INCOME STATEMENT

(in millions of euro)NOTESFIRST HALF
FISCAL 2021
FIRST HALF
FISCAL 2020
REVENUES38,59511,692
Cost of sales4.1(7,415)(9,964)
GROSS PROFIT 1,1811,729
Selling, General and Administrative costs4.1(918)(1,046)
Share of profit of companies consolidated by the equity method that directly contribute to the Group’s business 2 2
UNDERLYING OPERATING PROFIT 265 685
Other operating income4.28 5
Other operating expenses4.2(136)(71)
OPERATING PROFIT3136 619
Financial income7.11216
Financial expenses7.1(62)(83)
Share of profit of other companies consolidated by the equity method 2 3
PROFIT FOR THE PERIOD BEFORE TAX 88 556
Income tax expense2.2 and 9.1(53)(161)
NET PROFIT FOR THE PERIOD 35 395
Of which:   
Attributable to non-controlling interests 217
PROFIT ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENT 33 378
BASIC EARNINGS PER SHARE (in euro)8.20.232.59
DILUTED EARNINGS PER SHARE (in euro)8.20.222.55

Notes available in H1 FY2021 Financial report

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

(in millions of euro)FIRST HALF
FISCAL 2021
FIRST HALF
FISCAL 2020
NET PROFIT FOR THE PERIOD35395
Components of other comprehensive income
that may be reclassified subsequently to profit or loss
  
Change in fair value of cash flow hedge instruments1
Change in fair value of cash flow hedge instruments reclassified to profit or loss
Currency translation adjustment(21)(26)
Currency translation adjustment reclassified to profit or loss
Tax on components of other comprehensive income that may be reclassified subsequently to profit or loss
Share of other components of comprehensive income (loss) of companies
consolidated by the equity method, net of tax
22
Components of other comprehensive income
that will not be reclassified subsequently to profit or loss
  
Remeasurement of defined benefit plan obligation(37)(73)
Change in fair value of financial assets revalued through other comprehensive income136(96)
Tax on components of other comprehensive income that will not be reclassified subsequently to profit or loss712
TOTAL OTHER COMPREHENSIVE INCOME (LOSS), AFTER TAX88(181)
COMPREHENSIVE INCOME123214
Of which:  
Attributable to equity holders of the parent121196
Attributable to non-controlling interests218

Notes available in H1 FY2021 Financial report

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

Assets

(in millions of euro)NOTESFEBRUARY 28, 2021AUGUST 31, 2020
Goodwill  5,781 5,764
Other intangible assets 661  673
Property, plant and equipment 529 566
Right-of-use assets relating to leases 1,221 1,321
Client investments 551  575
Companies accounted for using the equity method 63  60
Financial assets7.3750  601
Derivative financial instrument assets7.316  11
Other non-current assets 23  22
Deferred tax assets 171  137
NON-CURRENT ASSETS 9,766 9,730
Financial assets 39 40
Derivative financial instrument assets7.318  11
Inventories 245  259
Income tax receivable 131  113
Trade and other receivables4.34,509 4,070
Restricted cash and financial assets related to the Benefits & Rewards Services activity4.41,137                         1,103
Cash and cash equivalents7.22,210 2,027
CURRENT ASSETS 8,2907,623
TOTAL ASSETS 18,056 17,353

  Notes available in H1 FY2021 Financial report

Shareholders’ equity and liabilities

(in millions of euro)NOTESFEBRUARY 28, 2021AUGUST 31, 2020
Share capital 590  590
Additional paid-in capital 248  248
Reserves and retained earnings 2,079 1,920
EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENTS 2,917 2,758
NON-CONTROLLING INTERESTS 15  15
SHAREHOLDERS’ EQUITY82,932 2,773
Long-term borrowings7.44,381 4,975
Derivative financial instrument liabilities7.417  13
Long-term lease liabilities 1,034 1,126
Employee benefits 360  344
Other non-current liabilities 231  196
Non-current provisions 89  84
Deferred tax liabilities 125  97
NON-CURRENT LIABILITIES 6,238 6,834
Bank overdrafts 23  6
Short-term borrowings8.463621
Derivative financial instrument liabilities8.45  6
Short-term lease liabilities 218  231
Income tax payable 162  174
Current provisions7.1227  171
Trade and other payables4.34,181 4,020
Vouchers liabilities 3,435 3,117
CURRENTS LIABILITIES 8,886 7,745
TOTAL SHAREHOLDER’S EQUITY AND LIABILITIES 18,056 17,353

Notes available in H1 FY2021 Financial report

CONSOLIDATED CASH FLOW STATEMENT

(in millions of euro)NOTESFIRST HALFFIRST HALF
FISCAL 2021FISCAL 2020
FISCAL 2020 136619
Operating profit 290330
Depreciation, amortization and impairment of intangible assets and property,  583
plant and equipment and right-of-use assets relating to leases (1) (1)1
Provisions 2121
(Gains) losses on disposals  20
Other non-cash items (10)(38)
Dividends received from companies accounted for using the equity method  (10)(11)
Net interest expense paid (82)(136)
Interests paid on lease liabilities 405791
Income tax paid 13(5)
Operating cash flow (484)(755)
Change in inventories 184(106)
Change in trade and other receivables 329219
Change in trade and other payables (42)104
Change in vouchers payable (1)(543)
Change in financial assets related to the Benefits & Rewards Services activity 404248
Change in working capital from operating activities (137)(236)
NET CASH PROVIDED BY OPERATING ACTIVITIES 3710
Acquisitions of property, plant and equipment and intangible assets 14(35)
Disposals of property, plant and equipment and intangible assets (9)(32)
Change in client investments (19)(14)
Change in financial assets and share of companies accounted for using the equity method 80
Business combinations (105)(307)
Disposals of activities (425)
NET CASH USED IN INVESTING ACTIVITIES (8)(7)
Dividends paid to Sodexo S.A. shareholders8.1(11)(39)
Dividends paid to non-controlling shareholders of consolidated companies 4
Purchases of treasury shares8.1(2)(21)
Sales of treasury shares8.13850
Change in non-controlling interests (6)(245)
Proceeds from borrowings7.4(123)(126)
Repayment of borrowings7.4(144)(14)
Repayment of lease liabilities 11(40)
NET CASH PROVIDED BY/ (USED IN) FINANCING ACTIVITIES 166(113)
NET EFFECT OF EXCHANGE RATES AND OTHER EFFECTS ON CASH 2,0211,746
CHANGE IN NET CASH AND CASH EQUIVALENTS 2,1871,633
NET CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD 2,0211,746
NET CASH AND CASH EQUIVALENTS, END OF PERIOD7.22,1871,633

(1) Including 127 million euro corresponding to the depreciation of the right-of-use assets recognized in First Half Fiscal 2021 pursuant to IFRS 16
(129 million euro recognized for First Half Fiscal 2020).

CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS’ EQUITY

(in millions of euro)Shares outstandingShare capitalAdditional paid-in capitalReserves and comprehensive incomeCurrency translation adjustmentTOTAL SHAREHOLDERS’ EQUITY
Attributable to equity holders of the parentNon-controlling interestsTotal
NOTES8.1       
Shareholders’ equity as of August 31, 2020147,454,887590248 

3,162

 

(1,242)

 

2,758

 

15

 

2,773

Net profit for the period   3333235
Other comprehensive income (loss), net of tax   109(21)8888
Comprehensive income   142(21)1212123
Dividends paid   (4)(4)
Treasury share transactions
(net of income tax)
   (8)(8)(8)
Share-based payment
(net of income tax)
   222222
Change in ownership interest without any change of control   22
Other (1)   242424
Shareholders’ equity as of February 28, 2021147,454,8875902483,342(1,263)2,917152,932

(1) Including the effects of hyperinflation.

(in millions of euro)Shares outstandingShare capitalAdditional paid-in capitalReserves and comprehensive incomeCurrency translation adjustmentTOTAL SHAREHOLDERS’ EQUITY
Attributable to equity holders of the parentNon-controlling interestsTotal
NOTES8.1       
Shareholders’ equity as of August 31, 2019147,454,8875902484,358(741)4,456424,498
Restatement due to IFRIC 23
first application (1)
   (96)(96)(96)
Shareholders’ equity as of September 1, 2019147,454,8875902484,263(741)4,360424,402
Net profit for the period   37837817395
Other comprehensive income (loss), net of tax   (156)(26)(182)1(181)
Comprehensive income   222(26)19618214
Dividends paid   (425)(425)(7)(432)
Treasury share transactions   (37)(37)(37)
Share-based payment (net of income tax)   232323
Change in ownership interest without any change of control   (17)(17)(4)(21)
Other (2)   (3)(3)(3)
Shareholders’ equity as of February 29, 2020147,454,8875902484,027(767)4,098484,146

(1) Impact of First-time application of IFRIC 23 “Uncertainty over income tax treatments”.
(2) Including the effects of hyperinflation.


1 See APM definitions
2 For further detail on currencies, please see page 17 of this document.
3 See APM definitions

Attachment

  • PR Sodexo First Half Fiscal 2021 Results ENG

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