Skip to main content

NRC Health Announces Winner of 2021 Excellence in Human Understanding Award

Annual award honors Loma Linda UMC’s Stephanie Schwarzenbach for her outstanding commitment to patient care through the realm of Human Understanding

LINCOLN, Neb., Aug. 06, 2021 (GLOBE NEWSWIRE) — NRC Health, the leading provider of in-depth customer insights in healthcare, today named Stephanie Schwarzenbach, Manager of ICU at Loma Linda University Medical Center – Murietta, the winner of its second-annual Excellence in Human Understanding Award.

The Excellence in Human Understanding Award was created in 2020 to honor individuals that have a complete comprehension of a customer’s preferences, needs, and behaviors—resulting in overall improved care experiences. This award recognizes Schwarzenbach for her distinctive contributions to healthcare, entrenching Human Understanding in the Loma Linda UMC health community.

In the short time since Schwarzenbach was appointed to her leadership position as Manager of ICU, she has put an immediate emphasis on culture within the care team at Loma Linda to have an impact on their patients. In one example of her emphasis on compassion, when a John Doe with life-threatening injuries came to the ICU, Schwarzenbach was persistent with the local police department to help identify him and find his family. Once John Doe became well enough to awaken, she spent quality time at his bedside learning more about him and sharing with him how he ended up in Loma Linda UMC.

“Stephanie is a true example of what it means to lead with compassion and Human Understanding each and every day and even in the face of a crisis,” said Helen Hrdy, Chief Growth Officer, NRC Health. “Stephanie has demonstrated that she truly understands what matters most to each patient she serves and is relentless in treating patients with the same care and respect that everyone deserves during their healthcare journey. We are delighted to honor her with this award for outstanding contributions to patient care.”

Schwarzenbach inspired her team to act with Human Understanding by leading with empathy and compassion in times of health crisis. When John Doe wanted to thank all of the people who helped save his life, Schwarzenbach sprang into action to bring together John Doe’s entire care team following his recovery – EMS and fire department first responders, police responders, emergency room nurses, cath lab and intensive care units – so that he could do so.

“This award means a great deal to me,” said Schwarzenbach. “I would like to thank NRC Health and my industry peers for this honor, as well as the incredible team at Loma Linda for this nomination. I couldn’t be prouder to work alongside this group of talented individuals and look forward to continuing the work we do every day to make an impact on our patients.”

Schwarzenbach’s win was officially announced on Wednesday, August 4 during an awards ceremony at the 27th Annual NRC Health Symposium in Nashville. Attendees were also given the choice to attend virtually. More information about NRC Health’s 2021 award winners can be found here.

About NRC Health
For more than 40 years, National Research Corporation (NRC Health) (NASDAQ: NRC) has been committed to achieving Human Understanding and bringing healthcare organizations closer to their customers than ever before by illuminating and improving the key moments that define an experience and build trust. Guided by their uniquely empathic heritage, proprietary methods, skilled associates, and holistic approach, NRC Health helps its customers design experiences that exceed expectations, inspire loyalty and improve well-being among patients, residents, physicians, nurses and staff. For more information, write to info@nrchealth.com, or visit www.nrchealth.com

Press Contact
Barokas Communications
Jennifer Lyle
nrchealth@barokas.com

Disclaimer & Cookie Notice

Welcome to GOLDEA services for Professionals

Before you continue, please confirm the following:

Professional advisers only

I am a professional adviser and would like to visit the GOLDEA CAPITAL for Professionals website.

Important Notice for Investors:

The services and products offered by Goldalea Capital Ltd. are intended exclusively for professional market participants as defined by applicable laws and regulations. This typically includes institutional investors, qualified investors, and high-net-worth individuals who have sufficient knowledge, experience, resources, and independence to assess the risks of trading on their own.

No Investment Advice:

The information, analyses, and market data provided are for general information purposes only and do not constitute individual investment advice. They should not be construed as a basis for investment decisions and do not take into account the specific investment objectives, financial situation, or individual needs of any recipient.

High Risks:

Trading in financial instruments is associated with significant risks and may result in the complete loss of the invested capital. Goldalea Capital Ltd. accepts no liability for losses incurred as a result of the use of the information provided or the execution of transactions.

Sole Responsibility:

The decision to invest or not to invest is solely the responsibility of the investor. Investors should obtain comprehensive information about the risks involved before making any investment decision and, if necessary, seek independent advice.

No Guarantees:

Goldalea Capital Ltd. makes no warranties or representations as to the accuracy, completeness, or timeliness of the information provided. Markets are subject to constant change, and past performance is not a reliable indicator of future results.

Regional Restrictions:

The services offered by Goldalea Capital Ltd. may not be available to all persons or in all countries. It is the responsibility of the investor to ensure that they are authorized to use the services offered.

Please note: This disclaimer is for general information purposes only and does not replace individual legal or tax advice.