Skip to main content

Digerati Technologies Launches Omnichannel Solution for Businesses of All Sizes

Written by Customer Service on . Posted in Public Companies.

Adds Communication via Social Media Channels to its UCaaS Product Portfolio for the SMB Market

SAN ANTONIO, April 28, 2021 (GLOBE NEWSWIRE) — Digerati Technologies, Inc. (OTCQB: DTGI) (“Digerati” or the “Company”), a provider of cloud services specializing in UCaaS (Unified Communications as a Service) solutions for the small to medium-sized business (“SMB”) market, today announced that it has launched a contact center solution that allows its business users to engage and communicate with their customers via Web Chat and through social media networks including Facebook, Twitter, and WhatsApp, all from a single cloud-based interface.

With today’s consumers engaging across multiple channels and multiple devices, it has become increasingly important for businesses to communicate with its customers via social media channels. As a UCaaS provider, Digerati’s management team believes an integrated seamless solution delivered across multiple devices and touchpoints that includes social networks and that complements traditional voice and video media will significantly increase its value proposition for business users.

Engagement across multiple channels that are interconnected and seamless is known as the omnichannel and businesses that adopt omnichannel solutions are known to achieve greater year-over-year customer retention rates compared to businesses that do not. Omnichannel is centered around the customer and ensuring that customers can easily and seamlessly navigate between each company touchpoint to make a purchase or to achieve a desired result from a customer service inquiry.  

Felipe Lahrssen, Executive VP of Sales and Operations for Digerati, stated, “Whether it’s for 2 or 200 users, we believe every business should adopt a communication solution for engaging and communicating with customers via web chat and social networks. Our solution scales up or down at an affordable price point per user that should fit the budget for businesses of any size. Our professional and full-featured omnichannel communication solution is now accessible to all businesses and no longer a luxury that only large contact centers can afford.”

For more information on Digerati’s omnichannel solution, please contact sales at sales@nexogy.com, message Nexogy on Facebook/Twitter or send a WhatsApp message to 866-Nexogy2 (866-639-6492).

About Digerati Technologies, Inc.

Digerati Technologies, Inc. (OTCQB: DTGI) is a provider of cloud services specializing in UCaaS (Unified Communications as a Service) solutions for the business market. Through its operating subsidiaries T3 Communications (T3com.com) and Nexogy (Nexogy.com), the Company is meeting the global needs of businesses seeking simple, flexible, reliable, and cost-effective communication and network solutions, including cloud PBX, cloud mobile, Internet broadband, SD-WAN, SIP trunking, and customized VoIP services, all delivered on its carrier-grade network and Only in the Cloud™. For more information about Digerati Technologies, please visit digerati-inc.com.

Forward-Looking Statements

The information in this news release includes certain forward-looking statements that are based upon assumptions that in the future may prove not to have been accurate and are subject to significant risks and uncertainties, including statements related to the future financial performance of the Company. Although the Company believes that the expectations reflected in the forward-looking statements are reasonable, it can give no assurance that such expectations or any of its forward-looking statements will prove to be correct. Factors that could cause results to differ include, but are not limited to, successful execution of growth strategies, product development and acceptance, the impact of competitive services and pricing, general economic conditions, and other risks and uncertainties described in the Company’s periodic filings with the Securities and Exchange Commission. 

Facebook: Digerati Technologies, Inc.
Twitter: @DIGERATI_IR
LinkedIn: Digerati Technologies, Inc.

Investors:

The Eversull Group
Jack Eversull
jack@theeversullgroup.com
(972) 571-1624

ClearThink
Brian Loper
bloper@clearthink.capital
(347) 413-4234

Disclaimer & Cookie Notice

Welcome to GOLDEA services for Professionals

Before you continue, please confirm the following:

Professional advisers only

I am a professional adviser and would like to visit the GOLDEA CAPITAL for Professionals website.

Important Notice for Investors:

The services and products offered by Goldalea Capital Ltd. are intended exclusively for professional market participants as defined by applicable laws and regulations. This typically includes institutional investors, qualified investors, and high-net-worth individuals who have sufficient knowledge, experience, resources, and independence to assess the risks of trading on their own.

No Investment Advice:

The information, analyses, and market data provided are for general information purposes only and do not constitute individual investment advice. They should not be construed as a basis for investment decisions and do not take into account the specific investment objectives, financial situation, or individual needs of any recipient.

High Risks:

Trading in financial instruments is associated with significant risks and may result in the complete loss of the invested capital. Goldalea Capital Ltd. accepts no liability for losses incurred as a result of the use of the information provided or the execution of transactions.

Sole Responsibility:

The decision to invest or not to invest is solely the responsibility of the investor. Investors should obtain comprehensive information about the risks involved before making any investment decision and, if necessary, seek independent advice.

No Guarantees:

Goldalea Capital Ltd. makes no warranties or representations as to the accuracy, completeness, or timeliness of the information provided. Markets are subject to constant change, and past performance is not a reliable indicator of future results.

Regional Restrictions:

The services offered by Goldalea Capital Ltd. may not be available to all persons or in all countries. It is the responsibility of the investor to ensure that they are authorized to use the services offered.

Please note: This disclaimer is for general information purposes only and does not replace individual legal or tax advice.