Skip to main content

CareCloud and ChartSwap Partner to Launch “CareCloud Powered by ChartSwap” to Streamline the Request for Information Process

Written by Customer Service on . Posted in Public Companies.

SOMERSET, N.J., Sept. 30, 2024 (GLOBE NEWSWIRE) — CareCloud, Inc. (Nasdaq: CCLD, CCLDO, CCLDP), a leader in healthcare technology and generative AI solutions for medical practices and health systems nationwide, today announced a strategic partnership with ChartSwap, a leading provider of business-to-business (B2B) medical and billing records exchange, to launch “CareCloud Powered by ChartSwap.” This new collaboration will significantly enhance the way medical records are handled and accessed, enabling CareCloud’s providers to focus more on delivering high-quality patient care.

Through this partnership, ChartSwap will serve as the dedicated portal for handling Release of Information (ROI) requests for medical information at CareCloud provider locations. Requestors, including law firms and insurance companies, will now be able to obtain medical records through ChartSwap’s secure and user-friendly platform. By eliminating the manual burden associated with processing records requests, the new partnership empowers CareCloud providers to streamline administrative tasks and focus on patient care.

“At CareCloud, our mission has always been to simplify and optimize practice management so that healthcare providers can prioritize patient care,” said Al Nardi, SVP Strategy and Chief Compliance Officer of CareCloud. “Our partnership with ChartSwap is an extension of that mission, ensuring that requests for medical records are managed efficiently and securely without adding strain to our providers.”

CareCloud Powered by ChartSwap offers the following key benefits:

  • Seamless Request Handling: Medical record requestors can access records through a centralized, easy-to-navigate portal, reducing response times and improving record accessibility.
  • Security and Compliance: All data exchanges comply with stringent privacy and security standards, ensuring that patient information is protected. ChartSwap is a HITRUST risk-based, two-year certified, HIPAA compliant and SOC II Type 2 compliant platform.
  • Efficiency for Providers: CareCloud providers are freed from the administrative burden of manual record requests, enabling them to dedicate more time to patient care.
  • Transparency and Tracking: Requestors can monitor the progress of their requests in real-time, ensuring clear communication and a seamless process.

“ChartSwap’s partnership with CareCloud represents a key step forward in healthcare record management,” said Nate Kelly, Chief Digital Delivery Officer of ChartSwap. “Our platform is designed to ease the administrative load for healthcare providers while offering a convenient and secure way for requestors to access the medical information they need.”

This partnership reflects CareCloud’s commitment to innovation and improving the operational efficiency of healthcare providers. With CareCloud Powered by ChartSwap, providers can look forward to enhanced workflow processes and a stronger focus on what matters most—patient care.

About CareCloud

CareCloud (Nasdaq: CCLD, CCLDP, CCLDO) brings disciplined innovation and generative AI solutions to the business of healthcare. Our suite of technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows and improve the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care while reducing administrative burdens and operating costs. Learn more about our products and services, including revenue cycle management (RCM), practice management (PM), electronic health records (EHR), business intelligence, patient experience management (PXM) and digital health, at www.carecloud.com.

Follow CareCloud on LinkedIn, Twitter and Facebook.

About ChartSwap

ChartSwap is a fast, simple and secure business-to-business (B2B) medical and billing record exchange solution – connecting a rapidly expanding network of requestors and providers. Our mission is to revolutionize the way personal health information (PHI) is transmitted, improving efficiency and reducing costs on both sides of the medical record retrieval process. Security and data protection are our top priorities. ChartSwap is SOC II Type 2 and HITRUST risk-based r2- certified and 100% HIPAA secure. Visit www.chartswap.com to get started.

Media Contacts:
CareCloud
Meg Weber
Enterprise Marketing Manager
mweber@carecloud.com
732-873-5133

ChartSwap
Kristen Roubal
kroubal@5wpr.com
631-873-8025

Investor Contact:
CareCloud
Stephen Snyder
President
ir@carecloud.com
732-873-5133

Disclaimer & Cookie Notice

Welcome to GOLDEA services for Professionals

Before you continue, please confirm the following:

Professional advisers only

I am a professional adviser and would like to visit the GOLDEA CAPITAL for Professionals website.

Important Notice for Investors:

The services and products offered by Goldalea Capital Ltd. are intended exclusively for professional market participants as defined by applicable laws and regulations. This typically includes institutional investors, qualified investors, and high-net-worth individuals who have sufficient knowledge, experience, resources, and independence to assess the risks of trading on their own.

No Investment Advice:

The information, analyses, and market data provided are for general information purposes only and do not constitute individual investment advice. They should not be construed as a basis for investment decisions and do not take into account the specific investment objectives, financial situation, or individual needs of any recipient.

High Risks:

Trading in financial instruments is associated with significant risks and may result in the complete loss of the invested capital. Goldalea Capital Ltd. accepts no liability for losses incurred as a result of the use of the information provided or the execution of transactions.

Sole Responsibility:

The decision to invest or not to invest is solely the responsibility of the investor. Investors should obtain comprehensive information about the risks involved before making any investment decision and, if necessary, seek independent advice.

No Guarantees:

Goldalea Capital Ltd. makes no warranties or representations as to the accuracy, completeness, or timeliness of the information provided. Markets are subject to constant change, and past performance is not a reliable indicator of future results.

Regional Restrictions:

The services offered by Goldalea Capital Ltd. may not be available to all persons or in all countries. It is the responsibility of the investor to ensure that they are authorized to use the services offered.

Please note: This disclaimer is for general information purposes only and does not replace individual legal or tax advice.