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Brook Furniture Rental and Descartes Honored with Supply & Demand Chain Executive’s 2023 Top Supply Chain Projects Award

Written by Customer Service on . Posted in Public Companies.

ATLANTA, June 20, 2023 (GLOBE NEWSWIRE) — Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, and Chicago-based Brook Furniture Rental, a leading provider of rental furniture, décor and housewares for the office and home, are honored to be named as one of the winners of this year’s Top Supply Chain Projects presented by Supply & Demand Chain Executive (SDCE). The publication’s award spotlights innovative projects that automate, optimize, streamline and improve the supply chain.

Brook Furniture Rental and Descartes have been recognized by SDCE for the dramatic impact of Descartes’ home delivery solution on Brook’s customer service, operational efficiency and sustainability. By replacing manual processes with Descartes’ end-to-end platform for last mile delivery operations, Brook transformed the customer experience through a best-in-class, 95+% on-time delivery performance, reducing the number of “where’s my truck?” calls by 50+%, and doubling fleet productivity and capacity to reduce its environmental footprint and increase delivery efficiency. Descartes’ sophisticated last mile delivery solution combines intelligent route planning and execution, dynamic delivery appointment scheduling, real-time notifications and mobile proof-of-delivery (POD).

“We’re honored to receive the Top Supply Chain Projects award, a testament to our commitment to building key logistics and supply chain relationships to better serve our customers,” said Nathan Sanders, President and CEO of Brook Furniture Rental. “Through our collaboration with Descartes, we’ve levelled up our white-glove delivery and pickup services, providing 24/7 self-service appointment booking, real-time status alerts and updated ETAs via our Track-My-Truck service—all to the absolute delight of our customers.”

“We’re thrilled that Brook has been recognized by SDCE for its digital transformation. Helping our customers meet the highest standards of delivery performance while enhancing customer service and boosting profitability is extremely rewarding,” said James Wee, General Manager, Routing, Mobile and Telematics at Descartes. “We’re equally proud of the sustainability benefits of this project. Brook reduced its environmental impact, doubling the number of stops made per truck per day and doubling the number of pieces carried per truck, which also improved the efficiency of its delivery fleet by 100%.”

Go to https://sdce.me/av7r0h to view SDCE’s full list of Top Supply Chain Projects winners.

About Descartes

Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com, and connect with us on LinkedIn and Twitter.

Global Media Contact
Cara Strohack
Tel: +1(800) 419-8495 ext. 202025
cstrohack@descartes.com

Cautionary Statement Regarding Forward-Looking Statements

This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ routing, mobile and telematics solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes’ most recently filed management’s discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.

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