Skip to main content

BlackLine Recognized in Report on Top AI Use Cases for Accounts Receivable Automation in 2025

Written by Customer Service on . Posted in Public Companies.

Recognized by leading independent research firm for addressing model bias and inaccuracy—key to enabling verifiable, user-controlled AI for the Office of the CFO

LOS ANGELES, April 09, 2025 (GLOBE NEWSWIRE) — BlackLine, Inc. (Nasdaq: BL), has been recognized in the recently published Forrester Report: Top AI Use Cases for Accounts Receivable Automation in 2025. The report highlights key areas where artificial intelligence is transforming the accounts receivable (AR) function, with BlackLine cited for its capabilities in three essential categories: Collection Management, Explainability and Transparency, and Model Bias and Inaccuracy.

According to the report,

“BlackLine trains AI models with diverse data sets to minimize bias and continuously monitors prediction accuracy, with human reviews to ensure performance.”

“Finance & accounting leaders want AI they can trust—not just to automate workflows, but to enhance judgment, reduce risk, and ensure data integrity,” said Charlie Gaulke, SVP of Product Management at BlackLine. “For us, being recognized for mitigating model bias and increasing accuracy reflects our commitment to delivering responsible, explainable, and user-controlled AI—grounded in the real-world needs of the Office of the CFO.”

The Forrester report also recognized BlackLine’s AR Intelligence solution in the following areas:

  • Collection Management: “BlackLine’s AR Intelligence forecasts invoice payments, enabling proactive collection.”
  • Explainability and Transparency: “BlackLine provides visualizations, dashboards, and interfaces to help users understand AI outputs, using interpretable models and explainable AI techniques for transparency.”

BlackLine’s AR Intelligence applies machine learning to help organizations reduce days sales outstanding (DSO), improve working capital performance, and increase the accuracy of cash forecasting—while maintaining full transparency into how AI-generated insights are produced and validated.

“Our vision is to bring autonomous finance to every company in the world,” said Jeremy Ung, Chief Technology Officer at BlackLine. “That means using AI not just to automate tasks, but to elevate human judgment—so people become exception handlers and reviewers, while AI handles the heavy lifting. In the year ahead, we’re focused on automating the preparer and collector roles and augmenting the reviewer and approver. It’s part of our broader mission to deliver agentic, explainable, and high-impact AI use cases that move the Office of the CFO toward faster, smarter, and more trusted financial operations.”

The Forrester: Top AI Use Cases for Accounts Receivable Automation in 2025 report, authored by Meng Liu and contributors, was published on March 14, 2025. It provides a roadmap for finance and technology leaders seeking to adopt AI in AR processes more effectively.

To learn more about BlackLine’s AI solutions, visit: https://www.blackline.com/why-blackline/blackline-ai/

MEDIA CONTACT:

Samantha Darilek

VP, Communications

P. 877-777-7750

E: samantha.darilek@blackline.com

Disclaimer & Cookie Notice

Welcome to GOLDEA services for Professionals

Before you continue, please confirm the following:

Professional advisers only

I am a professional adviser and would like to visit the GOLDEA CAPITAL for Professionals website.

Important Notice for Investors:

The services and products offered by Goldalea Capital Ltd. are intended exclusively for professional market participants as defined by applicable laws and regulations. This typically includes institutional investors, qualified investors, and high-net-worth individuals who have sufficient knowledge, experience, resources, and independence to assess the risks of trading on their own.

No Investment Advice:

The information, analyses, and market data provided are for general information purposes only and do not constitute individual investment advice. They should not be construed as a basis for investment decisions and do not take into account the specific investment objectives, financial situation, or individual needs of any recipient.

High Risks:

Trading in financial instruments is associated with significant risks and may result in the complete loss of the invested capital. Goldalea Capital Ltd. accepts no liability for losses incurred as a result of the use of the information provided or the execution of transactions.

Sole Responsibility:

The decision to invest or not to invest is solely the responsibility of the investor. Investors should obtain comprehensive information about the risks involved before making any investment decision and, if necessary, seek independent advice.

No Guarantees:

Goldalea Capital Ltd. makes no warranties or representations as to the accuracy, completeness, or timeliness of the information provided. Markets are subject to constant change, and past performance is not a reliable indicator of future results.

Regional Restrictions:

The services offered by Goldalea Capital Ltd. may not be available to all persons or in all countries. It is the responsibility of the investor to ensure that they are authorized to use the services offered.

Please note: This disclaimer is for general information purposes only and does not replace individual legal or tax advice.