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Verizon Response: Unlimited call/text/data for customers impacted by wildfires in California and Colorado

Written by Customer Service on . Posted in Public Companies.

For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center – https://www.verizon.com/about/news/emergency-resource-center
What you need to know:Verizon consumer (prepaid and postpaid) and small business customers in California and Colorado who have been most impacted by this month’s wildfires will receive unlimited calling, texting and data 8/22 – 8/28In parts of California and Colorado, some Verizon retail store hours are subject to change due to mandatory evacuation orders. Please check the status and make an appointment at verizonwireless.com/stores before visitingOur Verizon Response Team is available 24/7 to provide portable cell sites, WiFi hotspots, charging stations and other devices to first respondersSAN FRANCISCO, Aug. 21, 2020 (GLOBE NEWSWIRE) — For our consumer and small business customers impacted by the recent wildfires in California and Colorado, beginning Saturday August 22 through Friday August 28, Verizon is providing unlimited calling, texting and data to those customers who reside in counties impacted by the wildfires.Customers do not have to take any action to take advantage of the offer and can verify eligibility for call/text/data relief by entering their zip code here: https://www.verizon.com/featured/relief/.You can find the nearest Verizon store by visiting: https://www.verizonwireless.com/stores/.Our Verizon Response Team is available 24/7 to provide on-demand, emergency assistance to first responders. We mobilize charging stations, WiFi hotspots, devices, special equipment, emergency vehicles and more to support local, state and federal agencies across the US. First responder customers with wireless priority service should utilize *272 when placing calls.Here’s a quote you can use from one of our local leaders:“When you have to evacuate your home due to the threat of wildfire, you have more important things to worry about than your wireless bill,” said Eric Reed, Verizon Consumer Group Vice President. “We want our customers to know we’ve got their backs and we hope that eliminating overages will provide a little peace of mind during this stressful time.”Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is celebrating its 20th year as one of the world’s leading providers of technology, communications, information and entertainment products and services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $131.9 billion in 2019. The company offers data, video and voice services and solutions on its award winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at www.verizon.com/about/news/. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.Media contact:
Heidi Flato
heidi.flato@verizon.com
925.324.8692
Twitter: @heidiflato

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