Skip to main content

Bombardier Announces New Service Center Appointment in Dallas

Written by Customer Service on . Posted in Public Companies.

MONTREAL, July 08, 2020 (GLOBE NEWSWIRE) — Bombardier Aviation announced today the recent appointment of Marc Rivest as General Manager of its award-winning Service Center in Dallas.
A dedicated member of the Bombardier Aviation Customer Experience team for more than two decades, Marc has honed his leadership experience by holding multiple operational roles in Canada, the United States and abroad, making him ideally suited to lead Bombardier’s world-class Service Center in Dallas.“I am extremely pleased to have Marc leading our Dallas Service Center team and working to improve the efficiency and quality control of this important customer service facility,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Aviation. “Marc is keenly focused on his objectives of reducing aircraft turnaround time and increasing overall customer satisfaction, and I know he will work tirelessly to provide the best service experience for our customers.”Marc has held a number of key customer-facing roles within Bombardier, including that of Customer Account Manager at the Laurent Beaudoin Completion Centre in Montreal; Manager, Preowned Aircraft Maintenance in Dallas; and most recently, Manager, Field Service for Western North America and Latin America. He also holds a degree in Aircraft Maintenance, starting his aviation career as an aircraft mechanic, giving him a unique perspective in understanding the essential needs of Bombardier customers.The Dallas Service Center is among the nine world-class service facilities in the Bombardier Aviation support network, performing expert maintenance and modifications on more than 1,700 Learjet, Challenger and Global aircraft in the past 10 years.In 2020 alone, the facility has remained busy throughout the COVID-19 pandemic, performing five (5) major inspections and five (5) key modifications, including two ADS-B upgrades and a Challenger 604 Pro Line Fusion installation, among many others.This key strategic appointment builds on Bombardier’s ongoing commitment to providing customers with the best service experience in the business aviation industry. Bombardier’s worldwide support network, including service centers, Mobile Response Teams (MRT), and Customer Response Center provide customers with efficient, flexible and creative aftermarket solutions to keep their aircraft ready and available. With major Service Center expansion projects in Singapore, London and Florida, ongoing enhancements to its product offerings, MRT teams, parts services and more, the Bombardier Customer Experience team continues to provide the support experience customers demand and deserve.About Bombardier
With nearly 60,000 employees across two business segments, Bombardier is a global leader in the transportation industry, creating innovative and game-changing planes and trains. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficiency, reliability and safety.Headquartered in Montreal, Canada, Bombardier has production and engineering sites in over 25 countries across the segments of Aviation and Transportation. Bombardier shares are traded on the Toronto Stock Exchange (BBD). In the fiscal year ended Dec. 31, 2019, Bombardier posted revenues of $15.8 billion. News and information at bombardier.com or follow us on Twitter @Bombardier.Notes to Editors
 Visit the Bombardier Business Aircraft website for more information on our industry-leading products and services. Follow @Bombardierjets on Twitter to receive the latest news and updates from Bombardier Business Aircraft. To receive our press releases, please visit the RSS Feed section.Bombardier, Learjet, Challenger and Global are registered or unregistered trademarks of Bombardier Inc. or its subsidiaries.For Information
Anna Cristofaro
Bombardier Aviation
Anna.Cristofaro@aero.bombardier.com
+1-514-855-8678

Disclaimer & Cookie Notice

Welcome to GOLDEA services for Professionals

Before you continue, please confirm the following:

Professional advisers only

I am a professional adviser and would like to visit the GOLDEA CAPITAL for Professionals website.

Important Notice for Investors:

The services and products offered by Goldalea Capital Ltd. are intended exclusively for professional market participants as defined by applicable laws and regulations. This typically includes institutional investors, qualified investors, and high-net-worth individuals who have sufficient knowledge, experience, resources, and independence to assess the risks of trading on their own.

No Investment Advice:

The information, analyses, and market data provided are for general information purposes only and do not constitute individual investment advice. They should not be construed as a basis for investment decisions and do not take into account the specific investment objectives, financial situation, or individual needs of any recipient.

High Risks:

Trading in financial instruments is associated with significant risks and may result in the complete loss of the invested capital. Goldalea Capital Ltd. accepts no liability for losses incurred as a result of the use of the information provided or the execution of transactions.

Sole Responsibility:

The decision to invest or not to invest is solely the responsibility of the investor. Investors should obtain comprehensive information about the risks involved before making any investment decision and, if necessary, seek independent advice.

No Guarantees:

Goldalea Capital Ltd. makes no warranties or representations as to the accuracy, completeness, or timeliness of the information provided. Markets are subject to constant change, and past performance is not a reliable indicator of future results.

Regional Restrictions:

The services offered by Goldalea Capital Ltd. may not be available to all persons or in all countries. It is the responsibility of the investor to ensure that they are authorized to use the services offered.

Please note: This disclaimer is for general information purposes only and does not replace individual legal or tax advice.