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XBP Global Partners with a Leading Property and Casualty Insurance Organization to Transform Payment Processing Through AI-Driven Automation

Written by Customer Service on . Posted in Public Companies.

IRVING, Texas, Dec. 29, 2025 (GLOBE NEWSWIRE) — XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a workflow automation leader that leverages decades of industry experience, a global footprint, and agentic AI to rethink business process automation and digital transformation, announced a strategic, multi-year partnership with a leading U.S. based property and casualty (P&C) insurance provider. The engagement, valued at approximately $24 million over five years, will modernize the insurer’s payment ecosystem through XBP’s intelligent, automation solutions.

As part of the partnership, XBP will deploy its advanced AI-driven and RPA-infused automation platform to digitize and streamline end-to-end payment operations specifically designed for the P&C insurance processing. A key component of this transformation is the implementation of XBP’s Mobile Payment solution, enabling secure, seamless, and compliant mobile transactions for policyholders while significantly enhancing speed and convenience.

Leveraging XBP’s Intelligent Document Processing (IDP) technology, the insurer will automate the capture, extraction, and validation of payment-related data, reducing manual intervention and accelerating reconciliation. XBP will also implement its Exception Platform and correspondence digitization capabilities to intelligently manage exceptions, improve accuracy, and ensure faster resolution across remittance and payment workflows.

The engagement will further convert paper-based correspondence into secure digital formats, improving operational efficiency, strengthening compliance, and reducing processing time. Together, these capabilities create a future-ready payments framework that blends AI, RPA, and mobile-first innovation to support scalability and evolving client expectations.

“We are proud to partner with a leading insurer to reimagine payment operations through our AI-driven, hyper-automation enabled ecosystem,” said Lakshmi Narayanan, President – Bills and Payments, XBP Americas. “This engagement highlights the growing demand for intelligent, mobile-enabled payment solutions that deliver efficiency, accuracy, and an improved customer experience at scale.”

This collaboration with XBP will enable the modernization of the client’s payments infrastructure through a secure, mobile-enabled, and automation-led approach that enhances efficiency while advancing compliance and customer experience goals.

Forward-Looking Statements
This press release contains “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These statements include financial forecasts, projections, and other statements about future operations, financial position, business strategy, market opportunities, and trends. Forward-looking statements can often be identified by terms such as “may,” “should,” “expect,” “intend,” “will,” “estimate,” “anticipate,” “believe,” “predict,” “plan,” “targets,” “projects,” “could,” “would,” “continue,” “forecast,” or similar expressions. This press release includes forward-looking non-GAAP financial measures, such as projected Adjusted EBITDA and Net Debt. Adjusted EBITDA is defined as net income excluding interest, taxes, depreciation, amortization, and certain non-recurring items, while Net Debt is total debt minus cash and cash equivalents. The Company cannot reconcile these measures to their most comparable GAAP metrics — net income and total debt — without unreasonable effort, due to challenges in forecasting future interest, taxes, depreciation, and non-recurring items. These measures are provided for informational purposes only and should not be considered substitutes for financial measures prepared in accordance with GAAP. All forward-looking statements are based on estimates, forecasts, and assumptions that are inherently uncertain and subject to risks and factors that could cause actual results to differ materially. These include, but are not limited to: (1) risks related to the acquisition, including the inability to realize anticipated benefits, disruptions to operations, and costs associated with the transaction; (2) legal proceedings; (3) failure to meet Nasdaq listing standards; (4) competition and market conditions; (5) economic, geopolitical, and regulatory changes; (6) challenges in retaining clients, employees, and suppliers; and (7) other risks detailed in XBP Europe’s filings with the SEC, including the “Risk Factors” section of its Annual Report on Form 10-K for 2025, filed on March 19, 2025, and the proxy statement for the 2025 annual meeting. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date made. XBP Global undertakes no obligation to update these statements, except as required by law. There is no assurance that XBP Global or its subsidiaries will achieve the results projected in these statements.

About XBP Global

XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 11,000 professionals, XBP Global partners with over 2,500 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation.

Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value.

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Investor Relations: David Shamis, investors@xbpglobal.com | Media Queries: Srushti Rao, press@xbpglobal.com

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