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In Preparation for Hurricane Milton Landfall, Verizon Offers Relief to Impacted Customers

Written by Customer Service on . Posted in Public Companies.

Call/Text/Data usage incurred by customers in Florida’s hardest hit counties will be waived from Oct. 9th-Oct. 23rd

What you need to know:

  • Verizon to waive domestic call, text, and data usage for postpaid consumer and Verizon Small Business customers most impacted by the storm in parts of Florida from Oct.9th-Oct. 23rd, 2024.

ALPHARETTA, Ga., Oct. 08, 2024 (GLOBE NEWSWIRE) — In response to Hurricane Milton’s forecasted impact on Florida, Verizon is providing an initial relief offer to help affected customers. From Oct. 9th to Oct. 23rd, Verizon will waive domestic call, text, and data usage for postpaid consumer and Verizon Small Business customers* in the following Florida counties:

Alachua, Brevard, Charlotte, Citrus, Clay, DeSoto, Flagler, Gilchrist, Glades, Hardee, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Levy, Manatee, Marion, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Saint Johns, Saint Lucie, Sarasota, Seminole, Sumter, Volusia.

Customers do not have to take any action to take advantage of the offer. Any overages for those whose billing cycles have already closed will be automatically credited back. No action is needed— overages will be automatically credited.*

“As Hurricane Milton approaches, Verizon is ready to stand by our customers before, during and after the storm,” said Atlantic South Market President, Leigh Anne Lanier. “We know how critical it is to stay connected in times of uncertainty, and we hope this offer provides much-needed relief in the aftermath of the storm.”

This offer extends to all postpaid consumer and Verizon Small Business customers in the affected counties. No action is needed— overages will be automatically credited.

*Verizon small business customers include customers with 50 lines or less.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed in 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $134.0 billion in 2023. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, and security.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:
localmedia@verizon.com

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