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Client Service Manager
As part of our strategy to grow our international business we are now seeking a motivated individual to join the International Institutional Team, covering the UK market. Based in Frankfurt, Germany, the successful candidate will be a self-starter, possess proven institutional asset management client services experience with native level written and spoken English skills. Working in tandem with the Client Director for the UK market, you will provide day to day client service and sales support to a range of UK institutional client and consultants to help grow our UK footprint. The role contributes to our mission at delivering first class client service and being perceived as a top tier institutional asset manager.
- English to native-speaker level as well as good spoken and written German
- Strong business degree, preferably with IMC qualification or willingness to take this
- Strong overall investment knowledge of asset management and capital markets
- Understanding and experience with institutional clients/consultants preferred
- Knowledge and experience with separate accounts and funds. Expertise with complex operational related issues and the curiosity to continue to learn
- Strong customer service skills and focus as part of a team
- Ability to multi-task and meet deadlines with great attention to detail
- Willingness to travel to the UK as needed
- Develop and maintain exceptional level of client relationship support
- Coordinate the successful resolution of client enquiries, liaising and utilising expertise from around the business
- Coordination of transactions and of onboarding of new clients
- Prepare, support and follow up on sales initiatives
- Produce a wide range of professional presentations and pitch documents (RFPs, RFIs) in English
- Coordinate and provide assistance with marketing events, conference calls and roadshows
Investment Manager Hedge Funds
You will be part of the investment team that is responsible for selecting alternative investments and advising on portfolio construction. Your focus will be on the analysis of hedge fund strategies. With a strong academic background and keen interest for capital markets you will conduct independent investment research in order to recommend hedge funds and allocation strategies for investment.
In doing so, you will be in close contact with our global network of hedge fund managers, service providers, prime brokers and other industry specialists and carry out investment presentations to clients or the investment team as required.
- Degree in economics, finance or business administration with an emphasis on capital markets and quantitative analysis. Additional academic or professional qualifications are a plus (e.g. PhD, CFA)
- At least three years of relevant working experience (financial services industry or academy)
- Ability to operate efficiently both on an individual project basis as well as within a team
- Sharp communication skills and attention to detail
- Sophisticated data analysis skills are a plus (e.g. statistical analysis with Python/R, Power BI/Tableau, etc.), but not a requirement
- Fluency in both German and English is a must
- Produce investment reports and recommendations on funds, managers and strategies
- Regularly meet with hedge fund managers to deepen your understanding of strategies and further develop our industry network
- Travel to conduct due diligence meetings with hedge fund managers and attend industry events
- Apply quantitative techniques to the analysis and monitoring of hedge fund strategies and portfolios
- Assist in portfolio construction, analysis, and monitoring
- Contribute to the ongoing enhancement of the firm’s investment processes and analysis toolkit
Senior Investment Professional
This position will be an addition to a six-person analyst team responsible for investing in private placement securities across a variety of credit sectors. The Senior Investment Professional (“SIP”) will be responsible for evaluating and recommending privately placed debt transactions and monitoring portfolio securities. A strong analytical background, solid communication and presentation skills and the ability to work well in a team environment are necessary.
Nationwide’s Private Placement department manages a portfolio of approximately $10.0 billion. The team strives to generate consistent returns that meet our clients’ yield, duration and risk requirements, while building a balanced portfolio that is diversified by sector, rating and geography.
This role can be filled at either an Investment Professional or Senior Investment Professional level depending on the experience and qualifications of the selected candidate.
A Senior Investment Professional is a highly skilled individual responsible for making complex investment decisions that can significantly impact an organization’s financial health. To qualify for such a role, typically requires a blend of:
1. Education and Certifications:
- Advanced Degree: A Master’s degree in Finance, Economics, Business Administration, or a related field is often preferred.
- Professional Certifications:
- Chartered Financial Analyst (CFA)
- Chartered Alternative Investment Analyst (CAIA)
- Certified Public Accountant (CPA)
- Series 7 and 63 licenses (for US-based roles)
2. Extensive Experience:
- Years of Experience: Typically 10+ years of experience in investment management, portfolio management, or a related field.
- Proven Track Record: A history of successful investment decisions and portfolio performance.
- Industry Knowledge: Deep understanding of financial markets, economic trends, and investment strategies.
3. Technical Skills:
- Financial Modeling: Proficiency in financial modeling tools (e.g., Excel, Bloomberg Terminal).
- Data Analysis: Strong analytical skills to evaluate investment opportunities and risks.
- Risk Management: Ability to assess and mitigate investment risks.
- Portfolio Management: Knowledge of portfolio construction, rebalancing, and performance measurement.
4. Soft Skills:
- Leadership: The ability to lead and mentor junior team members.
- Communication: Effective communication skills to interact with clients, colleagues, and senior management.
- Problem-Solving: The ability to identify and solve complex problems.
- Decision-Making: Sound judgment and the ability to make timely decisions under pressure.
- Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with clients and colleagues.
A Senior Investment Professional is a key role in the investment industry, responsible for making strategic investment decisions and managing portfolios. Here are some of their core responsibilities:
Portfolio Management
- Portfolio Construction: Designing and implementing investment strategies aligned with client objectives and risk tolerance.
- Asset Allocation: Determining the optimal allocation of assets across various asset classes.
- Portfolio Rebalancing: Adjusting portfolio holdings to maintain desired asset allocation and risk levels.
- Performance Monitoring: Tracking portfolio performance and evaluating investment decisions.
- Risk Management: Identifying, assessing, and mitigating investment risks.
Investment Research and Analysis
- Fundamental Analysis: Analyzing companies’ financial statements, business models, and industry trends to identify investment opportunities.
- Technical Analysis: Using charts and statistical data to predict future price movements of securities.
- Quantitative Analysis: Employing mathematical models and statistical techniques to analyze market data and make investment decisions.
- Due Diligence: Conducting thorough research on potential investments to assess their viability and risk.
Client Relationship Management
- Client Consultation: Meeting with clients to understand their financial goals, risk tolerance, and investment preferences.
- Client Reporting: Providing regular reports on portfolio performance, market trends, and investment strategies.
- Client Education: Educating clients on investment concepts, market dynamics, and risk management.
Team Leadership and Management
- Team Management: Leading and mentoring junior investment professionals.
- Talent Development: Identifying and nurturing talent within the team.
- Team Collaboration: Fostering a collaborative and innovative work environment.
Regulatory Compliance
- Adherence to Regulations: Ensuring compliance with relevant securities laws and regulations.
- Risk Management: Implementing robust risk management procedures to mitigate legal and regulatory risks.
Business Development
- Client Acquisition: Identifying and acquiring new clients.
- Business Development: Developing new investment products and services.
- Strategic Partnerships: Building relationships with other investment professionals and institutions.
Junior Research Consultant
To support the growth of our US team (based in New York) we are looking for an entrepreneurial and forward-thinking Junior Research Consultant. You will join a team of enthusiastic marketers and researchers who are determined to empower people to shape the future of brands. Through your passion for data and consumer insights, you inspire marketers of cool companies such as Mars, Anheuser-Busch InBev, R/GA and Pfizer.
You will be responsible for analysis and reporting of both quantitative and qualitative market research data and working closely with the other Research Managers and Project Managers across our offices.
- Master degree (e.g. Economics, Psychology, Marketing Management, Market Research) with a solid marketing knowledge and interest in market research
- Experience with SPSS, statistics, market research, and data analytics is a must
- Experience and interest in qualitative research is a plus
- Excellent skills in using word processing, spreadsheets and presentation tools
- Excellent oral and written presentation skills
- At first your focus is on data analysis and full reporting: based on gathered market research data you conduct analyses and co-design insightful reports with actionable recommendations that support our clients in their strategic decision-making process
- You closely work with Senior Research Managers who will directly coach and train you. You are in close contact with national as well as international customers to deliver high value content and services
- Depending upon your interest and evolution you will gradually be involved in the complete set-up, organization and execution of market research studies
- You build experience and gradually become responsible for complete methodologies (e.g. sampling, survey design etc.) and gain project management responsibility
- You gain experience and knowledge in a broad range of marketing domains (e.g. product innovation, branding, communication testing …) by means of on the job training as well as explicit training in the InSites Academy
- At a more senior level, you will be supported in developing commercial customer contacts and in due time you will develop and maintain a customer portfolio and get account management responsibility
Our offices
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