Day: June 14, 2022

BenchmarkPortal’s one-of-a-kind agent experience survey, sponsored by eGain, reveals that contact center agents continue to get hamstrung in the post-pandemic era by lack of knowledge-based guidance SUNNYVALE, Calif., June 14, 2022 (GLOBE NEWSWIRE) — eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced findings from a groundbreaking agent experience (AX) survey of US contact centers. Conducted by BenchmarkPortal, the leading contact center benchmarking organization, the online survey was fielded in May 2022 and findings compiled from 456 responses. Unlike other surveys, the sample included only contact center agents. Here are key findings:Environment76% of respondents still work from home, a surprisingly high percentage, given the easing of Covid restrictionsKnowledge63%...

XCPCNL Business Services Welcome Leah Daniels-Butler to the Company’s Advisory Board Leah Daniels-ButlerCharlotte, North Carolina, June 14, 2022 (GLOBE NEWSWIRE) — XCPCNL Business Services Corporation (OTC Pink: XCPL), a venture development business that leverages knowledge, skill, and experience in the consumer products industry, is honored to welcome Leah Daniels-Butler to the Company’s Advisory Board. Leah Daniels-Butler began making a name for herself in the early ’90s working on TV & film projects such as the Wayans Brothers, For Your Love, CB4 and The Inkwell. With an eye for talent, Leah is credited for launching the careers of talented actors like Gabourey Sidebe, star of the Academy Award-winning film “Precious”. She also assisted in casting actor/recording star Tyrese Gibson in the Coca-Cola ad that launched...

Figure 1 Geological and structural data compilationFigure 2 Geophysical data compilation – Southern portion of the O’Brien projectFigure 3 Prospecting plan and supporting infrastructureROUYN-NORANDA, Quebec, June 14, 2022 (GLOBE NEWSWIRE) — Radisson Mining Resources Inc. (TSX-V: RDS, OTC: RMRDF): (“Radisson” or the “Company”) is pleased to announce that it has commenced a field program focused on the 54 km2 area comprising claims located to the south of the prolific Larder-Lake Cadillac Break. The program was designed following a compilation and interpretation of available historical data, with the objective of evaluating opportunities demonstrating strong discovery potential in the southern sector of the O’Brien Gold Project. “Since acquiring and integrating the New Alger property with the O’Brien project...

— Phase 1 study to evaluate the safety, tolerability, pharmacokinetics and efficacy of SCB-219M in cancer patients with chemotherapy-induced thrombocytopenia, a serious treatment-associated platelet count disorder — — Interim safety and recommended Phase 2 dose anticipated in first half of 2023 — SHNAGHAI, China, June 14, 2022 (GLOBE NEWSWIRE) — Clover Biopharmaceuticals, Ltd. (Clover; HKEX: 02197), a global clinical-stage biotechnology company developing novel vaccines and biologic therapeutic candidates today announced that the first patient has been dosed with SCB-219M, an innovative thrombopoietin receptor agonist (TPO-RA) mimetic Fc-fusion protein, in a Phase 1 clinical trial to evaluate the safety, tolerability, immunogenicity, pharmacokinetics, and efficacy of SCB-219M in cancer patients with chemotherapy-induced...

The city’s third BRT line will provide critical connections to the airport and other important routes EDMONTON, Alberta and NEW YORK and INDIANAPOLIS, June 14, 2022 (GLOBE NEWSWIRE) — TSX, NYSE: STN  Stantec, a global leader in sustainable design and engineering, has been selected to lead construction management for the US$220 million Blue Line Bus Rapid Transit (BRT) project in the City of Indianapolis. Once completed, it will be the city’s third BRT route, providing critical connections to the airport, the existing Red Line and planned Purple Line, and other frequent and local bus routes in the system. The 24-mile, all battery-electric bus system will follow the path of the existing Route 8, providing safer and more reliable services to communities that rely on transit and have the largest concentration of zero-car households. “We...